Listening as information processing

This paper argues that much of the conceptual confusion in understanding the process of listening can be alleviated by adopting an information processing approach to listening. A model is presented and listening strategies are discussed.     

The effect of gender,deceit orientation and communicator style on macro‐assessments of honesty

Recently, deception research has focused primarily on micro‐analytic methods of lie detection (e.g., eye contact duration, response latency, vocal errors). This study adopted a macro‐assessment approach, where deception detection is based on global evaluations of communication, specifically honesty evaluation based on communicator style. 385 subjects viewed four different videotape segments of individuals participating in a simulated job interview. Two of the individuals were truthful throughout the interview, and two fabricated false information on some questions. Subjects were asked to evaluate or assess the honesty level of these individuals, as well as assess a number of communicator style dimensions. Multiple regression analyses revealed that honesty assessments can be predicted from communication style characterized by high friendliness, attentiveness, and preciseness, and low animated and dramatic styles. Some differences were observed for communicator style predictions of honesty based on liars/truthers, subject gender, target gender, and deceit‐orientation differences. Implications for future research are noted.     

Evaluation Dimensions for Full-Time Head Coaches at NCAA Division II Institutions

Respondents (n=34) participated in three rounds of a Delphi study to determine dimensions that should be included in the evaluation of full-time head coaches at NCAA Division II institutions. Delphi panel members included athletic directors, intercollegiate head coaches, and student-athletes at randomly selected NCAA Division II institutions. In total, 175 (92.6 per cent) of the initial 189 unique behaviors reached consensus for inclusion. Only two behaviors (1.1 per cent) reached consensus for exclusion. Twelve behaviors (6.3 per cent) failed to reach consensus. Differences between respondent groups were found in only seven (3.7 per cent) of the 189 behaviors. Only small absolute differences in mean importance ratings of the twenty categories were found. To develop a more practical evaluation tool, the results obtained were refined, lowering the number of categories to fifteen and the number of behaviors to ninety-one. The refined evaluation tool contains the most important dimensions for evaluating head coaches. It represents the essentials of a coaching evaluation.     

The Gender Mix Among Staff in Schools for Pupils with Severe and Profound and Multiple Learning Difficulties and its Impact

Phil Goss has extensive experience as a practitioner and manager in schools for pupils with severe and profound and multiple learning difficulties. In this article, he reports on his enquiries into the gender mix among staff in these schools. He finds that there are significantly more women than men working as teachers and in support roles in these specialist contexts. Phil Goss goes on to discuss the outcomes of his research into headteachers' perceptions of the impact of this gender imbalance. In concluding, he makes a series of proposals for future policy on recruitment and staff development, for teachers and teaching assistants. Phil Goss argues that we need to find ways to bring more men into this work.     

City of London School and Communities that Care: Researching Pupil Experience to Inform Policy and Practice in the Independent Sector

This article is an account of the decision by an independent school to participate in its local Healthy Schools Scheme. One of the factors that influenced this decision was the value the school gained from a pupil survey. The same survey was used to track the impact of the school's Personal, Social and Health Education curriculum and pastoral work on pupils' experience of the school, and academic achievement. In particular, the authors explore the role of survey analysis and consultancy advice in interpreting survey results and developing school practice. The survey contributed to pupil participation in school development. The use of an external consultant as critical friend was perceived as an aid to school reflection and self-review.     

Meaning-led learning for pupils with severe and profound and multiple learning difficulties

This paper proposes that learning and teaching for pupils with severe and profound and multiple learning difficulties could be enhanced by a closer focus on emotional factors and on the careful identification of what is meaningful for them. Phil Goss, senior lecturer in counselling and psychotherapy at the University of Central Lancashire draws on understandings about emotional development gleaned from child psychiatry and psychotherapy to inform our awareness of the deep-seated factors that may influence the complex needs of these pupils. He describes a research study in which he analysed findings from interviews with parents and carers about their perceptions of what is meaningful for their children. These outcomes are elaborated using findings from a pilot study on one pupil in which perceptions about what is meaningful for him were used to inform the ongoing planning of his learning. Phil Goss then uses the implications of this study to argue for fuller and more systematic involvement by parents and carers in planning for pupils with severe, and profound and multiple learning difficulties. Finally he suggests ways in which access to learning could be rendered more fruitful by adopting a meaning-led approach.     

Using Robotics to Motivate ‘Back Door’ Learning

This paper suggests that robotics can provide a vehicle for guiding primary and secondary school children toward an effective understanding of programming and engineering principles. It observes that children find robotics stimulating and motivating, and that their interest in, and focus on, making the robot do what I want leads them via the back door to learn about programming and engineering in a way that is both well-grounded and generaliseable.These observations arise from empirical studies of children participating in robotics competitions: we conducted observations and interviews with all the participating teams at two robotics events (one regional, one international), and we followed one young robotics team in a case study. The children had almost all built their robots using LEGO MindStorms for specific competitions, with soccer, rescue and dance events. The children typically worked in teams, building robots as an extra-curricular activity supported by a teacher/mentor. The children came from a variety of educational and social backgrounds.The paper considers what makes robotics motivating to children, including children who are not considered technically oriented. It describes learning that has emerged from children's experiences in building and programming robots. It describes examples of children learning subjects that they previously considered difficult and inaccessible, in order to solve problems in robotics. It describes examples of children identifying and understanding principles, concepts, and elements of practice that are fundamental to programming and engineering. It describes further how secondary school students working in teams learned that this programming and engineering knowledge has a social context.     

Sensory, cognitive, and linguistic factors in the early academic performance of elementary school children: The Benton-IU project

Standardized sensory, perceptual, linguistic, intellectual, and cognitive tests were administered to 470 children, approximately 96% of the students entering the first grade in the four elementary schools of Benton County, Indiana, over a 3-year period (1995--1997). The results of 36 tests and subtests administered to entering first graders were well described by a 4-factor solution. These factors and the tests that loaded most heavily on them were reading-related skills (phonological awareness, letter and word identification); visual cognition (visual perceptual abilities, spatial perception, visual memory); verbal cognition (language development, vocabulary, verbal concepts); and speech processing (the ability to understand speech under difficult listening conditions). A cluster analysis identified 9 groups of children, each with a different profile of scores on the 4 factors. Within these groups, the proportion of students with unsatisfactory reading achievement in the first 2 years of elementary school (as reflected in teacher-assigned grades) varied from 3% to 40%. The profiles of factor scores demonstrated the primary influence of the reading-related skills factor on reading achievement and also on other areas of academic performance. The second strongest predictor of reading and mathematics grades was the visual cognition factor, followed by the verbal cognition factor. The speech processing factor was the weakest predictor of academic achievement, accounting for less than 1% of the variance in reading achievement. This project was a collaborative effort of the Benton Community School Corporation and a multidisciplinary group of investigators from Indiana University.     

Remote electronic examinations: student experiences

This paper presents the findings from a small–scale experiment investigating the presentation of a synchronous remote electronic examination. It discusses the students' experiences of taking such an examination. The study confirms that the majority of participants found the experience at least as good as a conventional written examination. In addition, typing answers does not prevent students from producing answers in the time available. However, the pressure of time continues to be a major cause of anxiety for students. The paper discusses technical issues, particularly those related to the loss of communications during the 3–hour duration of the exam. Although software processes were available to save and restore students' answers throughout the examination, problems still occurred and more robust software is required.     

A holistic approach to supporting distance learning using the Internet: transformation, nottranslation

This is the first of a series of papers describing how the Open University, a large distance education institution, has embraced the Internet as a medium for supporting its students, tutors, academics, and administrators throughout the education process. This paper reports on a holistic approach to integrating technology into the teaching process which addresses how to provide necessary functions in effective forms—some traditional, some new. It describes the development and structure of actual systems, which incorporate electronic student registration; electronic assignment submission, marking, and recording; electronic tutorials and other interaction; and electronic examinations. It describes and summarises some of the findings of the evaluation of those systems, including student, academic, and administrator feedback. Finally, this paper reflects on the benefits of an integrated holistic approach in exploiting the Internet's potential to support distance learning on a massive scale. Subsequent papers in this series will address specific areas in detail: the student experience, the role of the tutor in an electronic environment, and the institutional perspective.