Using Quality Systems to Improve Performance

Many organizations have adopted a wide variety of approaches in introducing selected practices for achieving control of the quality of their products and services. Some of these piecemeal applications of the Quality Sciences have been successful–to varying degrees and for a time. However, the only approach that achieves long-term success is that requiring a complete cultural change in most organizations– involving a refocusing of all activities performed by everyone toward mutually intersupportive efforts to reach a common objective. In a word, a Quality System is required. In this paper, I have attempted to portray the basic considerations involved in developing and installing such a system. This is accomplished by describing some of the background of the system concept, certain of the internal and external features of a Quality System, and, to complete the picture, a semi-fictitious recital of the experiences of a company that has decided to embark on the Quality System journey.     

Direct memberships in foreign copyright collecting societies as an entrepreneurial opportunity for music publishers – needs,challenges, opportunities and solutions

Journal of Cultural Economics - In the competitive, increasingly international music business, publishers are developing new ways to increase effectiveness and efficiency of the monetization of the...     

A Symbiosis of Access: Proliferating STEM PhD Training in the U.S. from 1920–2010

Minerva - Over the course of the 20th century, unprecedented growth in scientific discovery was fueled by broad growth in the number of university-based scientists. During this period the American...     

In Pursuit of Chinese Music

<正>They already spent half a lifetime researching and promoting Chinese traditional music, and continue to do so today: Frank Kouwenhoven, a Dutch journalist, m...