模糊层次分析法在电信客户满意度评价中的应用

随着经济的发展,客户的核心地位逐步显现出来。如何更好地提高客户的满意度,已成为当前商业界必须面临的问题。本文将三角模糊概念引入到层次分析法中用以确定各指标的权重,建立了客户满意度评价模型,实现了对客户满意度的评价。对商业实施有一定的指导作用。     

少年游泳运动员代谢能力的生化评定

通过对广东省少年儿童游泳运动员尿肌酐系数、血乳酸最高浓度和无氧阈游速的测定,评价他们的代谢能力。结果表明：一级运动员的无氧和有氧代谢能力均明显比二级运动员好,建议对低等级运动员在加强有氧耐力训练的基础上,优先发展磷酸原供能能力,并做好定期的评定监测工作,以便及时调整运动负荷和强度     

国内广电集团电视购物业务品牌建设比较分析

本文以品牌价值要素的构成为基本框架,主要从产品质量管理、客户关系管理和营销渠道建设三个方面,时国内几家主要广电媒体集团的电视购物业务品牌建设进行比较和分析,总结电视购物品牌建设的成功经验,并对国内广电媒体集团电视购物业务品牌建设提出一些建议.     

Tapping the educational potential of Facebook: Guidelines for use in higher education

Facebook is a frequently used Computer Mediated Environment (CME) for students and others to build social connections, with identities and deposited self-expression. Its widespread use makes it appropriate for consideration as an educational tool; though one that does not yet have clear guidelines for use. Whether a social networking site can be used for educational objectives remains largely unexplored as a research question. This paper discusses a study conducted at the University of Auckland and at Manchester Metropolitan University on how their students use Facebook, and its impact on their social and academic lives. Using theories of social capital and knowledge management, we explore some potential educational uses of Facebook. Guidelines are included for the educational use of Facebook by tutors in a university environment. These include both positive recommendations and activities and approaches to avoid; and include educational, administrative and legal issues.     

关于体育后备人才试点中学目标及管理若干问题的研究

一个国家要在竞技体育舞台上保持长盛不衰,就必须拥有一定数量的优秀体育后备人才,其关键是抓好课余运动训练。体育后备人才试点中学是学校体育改革的产物,它在抓好课余运动训练,培养高层次的体育后备人才中有其自身的优势和长处。本文在调查的基础上对体育后备人才试点中学的办学性质、培养目标、领导体制等问题作了研究、探讨。     

面向MIS对象设计与浏览对象设计实例

本文首先从对象和类的基本概念出发,论述了面向MIS对象设计的主要内容,指出MIS系统实质上是对象类系统的结论。然后,给出了一个对象类--浏览对象类的具体程序。