Pennsylvania's transition to enterprise computing as a study in strategic alignment

We theorize about the strategic alignment of computing with organizational mission, using the Commonwealth of Pennsylvania's efforts to pursue digital government initiatives as evidence. To do this we draw on a decade (1995–2004) of changes in Pennsylvania to characterize how a state government shifts from an organizational to an enterprise perspective regarding computing. We document and analyze the strategic and operational aspects of a series of information and communications technology (ICT) planning efforts to highlight the nature and roles of strategic alignment used to achieve this transition. Findings from this analysis mark the importance of combining several approaches to strategic planning regarding the adoption and application of ICT.     

Financial Feeling: An Investigation of Emotion and Communication in the Workplace

There is growing interest in the role of emotion when considering communication in the workplace. This work has most often considered workers in front-line service positions in investigations of emotional labor, and human service workers in investigations of empathy and emotional work. In this study, we consider processes of both emotional labor and emotional work in the financial planning profession. Financial planners occupy a role requiring ongoing relationships with clients, conversations about the often emotional topic of money, and a need to manage emotion in a variety of interaction contexts. Thus, from extant theory and literature regarding emotion and communication, we proposed research questions regarding the roles of emotional labor and emotional work in the financial planning profession. These questions were investigated in a web-based survey study of almost 300 professional financial planners and supporting interviews with 14 financial planners. Results indicate support for existing theory on emotional work, extensions to current research regarding emotional labor, and important implications for the role of emotion and communication in a range of professional service roles.     

Book reviews

^cAbd al‐Malik b. Habib. Kitāb al‐Ta'rij (La historia). Edición y estudio por Jorge Aguadé. Madrid: Consejo Superior de Investigaciones Científicas & Instituto de Cooperación con el Mundo Arabe, 1991 (Fuentes Arabico‐Hispanas, 1). 163 + 224 pp. [Arabic title: Kltāb al‐Ta'tikh]

Kedar, Benjamin Z., ed. The Horns of Hattin. Jerusalem and London: Yad Izhak Ben‐Zvi, Israel Exploration Society and Variorum 1992. 368 pp., 12 plates; $74.75 (cloth).

Köprülü, Mehmed Fuad. The Seljuks of Anatolia: Their History and Culture According to Local Muslim Sources. Translated and edited by Gary Leiser. Salt Lake City: University of Utah, 1992. xi +101 pp., $22.00 (cloth).

Cameron, Averil and Conrad, Lawrence I., eds. The Byzantine and Early Islamic Near East: Problems in the Literary Source Material (Papers in the First Workshop on Late Antiquity and Early Islam). Princeton: The Darwin Press, 1992. xiv + 428pp., 12 plates; $29.25 (cloth).

Vereno, Ingolf. Studien zum ältesten alchemistischen Schrifttum. Berlin: Klaus Schwarz Verlag, 1992 (Islamkundliche Untersuchungen, 155). 414pp.

Tolan, John. Petrus Alfonsi and his Medieval Readers. Gainesville, Florida: University Press of Florida, 1993. xv + 288pp., $34.95 (cloth), $16.95 (paper).

Lassner, Jacob. Demonizing the Queen of Sheba: Boundaries of Gender and Culture in Postbiblical Judaism and Medieval Islam. Chicago: University of Chicago, 1994. 281 pp., $19.95 (paper), $49.95 (cloth).

Menocal, María Rosa. Shards of Love: Exile and the Origins of the Lyric. Durham, North Carolina: Duke University Press, 1994. xv + 295pp., $34.95 (cloth), $14.95 (paper).

Massignon, Louis. The Passion of al‐Hallāj, Mystic and Martyr of Islam. Translated and edited by Herbert Mason. Abridged edition, Bollingen Series XCVIII. Princeton: Princeton University Press, 1994. xxxi + 293pp.

Viguera Molins, Maria Jesús. El Islam en Aragón. Saragossa: Caja de Ahorros de la Inmaculada, 1995 (Colección “Mariano de Pano y Ruata”, 9), 174 pp., 182 ills. in colour, maps, diagrams, charts etc No price stated.     

疯狂的郁金香

在中世纪的欧洲,曾经出现被后人称为欧洲历史上最荒唐的群众狂潮之一:郁金香热.当时社会里人性盲目和疯狂的一面,既贻笑后人,又触目惊心,令人难忘.     

Book Reviews

Zuckerman: Scientist Extraordinary by Bernard Donovan BioScientifica, Bristol, 2005, 555pp. ISBN 1‐901978249 £24.95 Negotiating licences for digital resources by Fiona Durrant Facet Publishing, 2006, ISBN 1 85604 586 2 Metadata for Information Management and Retrieval By David Haynes Facet Publishing, 2004, ISBN 1 85604 4890     

The role of academic journal publications in the UK Research Assessment Exercise

This article explores the evolution of the role of academic journal articles submitted to the UK's Research Assessment Exercise (RAE). By reviewing their role, it is possible to see how the changes from quantitative to qualitative assessment (and the resulting problems surrounding the definition of ‘quality’ journals) has impacted both on the journals selected by academics for publishing their research and the assessment of them. Although only one part of RAE submissions, the listing of published research outputs provides the primary evidence for research quality to most RAE panels, and is a significant driver of the final grade awarded, and thus the funding received by submitting institutions. The RAE, being a peer‐reviewed assessment exercise, mirrors in some ways the peer‐review process immured within scholarly publication. The developing role of journal publications as a vehicle for academic research output is examined via the chronology of the RAE, before assessing the current situation in which published journal output formed almost 70% of all output assessed by RAE panels in the latest exercise. The impact of this increased importance of academic journals in the assessment process is considered not only for academics but also for the wider community, i.e. publishers and libraries.     

A Model for Quantitatively Analyzing Representations of Social Class in Screen Media

Content analyses of prime-time television provide a picture of predominant cultural stereotypes and social trends. The present research is a quantitative content analysis of social class in popular broadcast and cable television in the United States. This research advances scholarship by systematically analyzing character class in addition to more commonly examined variables such as race and gender. A model for the operationalization of class for quantitative content analyses of mediated texts is offered. This proof of concept study demonstrates the viability of studying media representations of class quantitatively to systematically document patterns of portrayal.