Departmental morale as a function of the perceived performance of department heads

The object of this paper is to analyze some of the factors underlying differing levels of morale in university departments. Morale is conceived to be primarily a product of perceived department-head performance, although it is also suggested that environmental and satisfaction variables may be important. Morale is seen as a potential symptomatic attribute which might be used in diagnosing organizational difficulties. The authors did indeed find, using multiple discriminant analysis on departmentally aggregated data, that the perceived performance of department heads was more important in predicting levels of morale. In addition, department size was also found to be useful. The conclusions drawn were that morale could be used as a symptom of departmental (or organizational) well being and that such data could be useful to those managing department heads both in the selection of department heads and in their ongoing supervision.The authors were designated by Western Kentucky University to supervise the collection and analysis of the data described. The data were used with the permission of the Office of the President, Western Kentucky University.     

Hypervideo

Methods for incorporating video in hypermedia programs are discussed in this article. Hypermedia is defined, and linear and interactive video are contrasted. It is argued that hypermedia presents unique problems in knowledge representation affecting video production, and that techniques are required differing from those for linear video and other forms of interactive video. Suggestions are made for giving interactive video the “look and feel” of hypermedia that primarily involve condensing information and accelerating presentation pace. They are based on the authors' experiences evaluating interactive media and creating “compressed” video programs. Existing media and visual ability research is re-interpreted to support these interactive, “hypervideo” methods.     

An analysis of the effectiveness of feedback to students on assessed work

This paper presents the views of students, from a range of schools and disciplines, on the effectiveness of current assessment feedback practices at Flinders University. We also report on a workshop on feedback with teachers. Overall, individual written comments were found to be the most useful form of feedback. However, there was significant variation with the level of satisfaction with feedback and the relative usefulness of different forms of feedback across the different schools and disciplines. This research suggests both the need to improve the effectiveness of such feedback and to tailor the forms of feedback offered to students according to the distinctive teaching and learning environments in different schools and disciplines. To that end, innovation and further research on feedback are justified, and some suggestions are offered.     

Communication and Social Identity Theory: Existing and Potential Connections in Organizational Identification Research

This essay builds on the growing, but underdeveloped, role of communication in work based on Social Identity Theory (SIT) as it relates to identity and identification in the organization. Five existing areas of connection between communication and SIT in organizational identification research are documented and assessed. These include salience of dual/multiple identifications, computer-mediated communication and virtual work related to identification, relationally focused work identities, organizational-level identities, and disidentification and related forms.     

Thornton wilder: Guest star

The purpose of the study was to investigate the dimensions of profane language use in a college student sample. Two hundred and eighty‐three responses to a questionnaire on personal use of “sexual vernacular” were submitted to factor analysis. Results of the factor analysis yielded five dimensions of profane language based upon predispositions to use such words.     

Speech and the “new” philosophies

Speech philosophy, in the face of the current anti‐intellectualism, deals with the place of rational‐logical elements in discourse. The author argues for the supremacy of reason in communication, and calls for neo‐classical communicative logic fused with the social direction of thought. Such a goal inevitably incorporates value judgments. Thus the intellectual, logical, and ethical components are an unbroken continuum in their expression and effect.     

Telecommunications

SILICON VALLEY FEVER: GROWTH OF HIGH-TECHNOLOGY CULTURE by Everett M. Rogers and Judith K. Larsen (New York: Basic Books, 1984---$19.95)

TECHNOSTRESS: THE HUMAN COST OF THE COMPUTER REVOLUTION by Craig Brod (Reading, Mass.: Addison-Wesley, 1984---$16.95)

THE NAKED COMPUTER: A LAYPERSON'S ALMANAC OF COMPUTER LORE, WIZARDRY, PERSONALITIES, MEMORABILIA, WORLD RECORDS, MIND BLOWERS AND TOMFOOLERY by Jack Rochester and John Gantz (New York: William Morrow, l983---$15.95)

TELEMATICS AND INFORMATICS edited by Indu B. Singh and Jay Liebowitz (Pergamon Press, Fairview Park, Elmsford, NY 10523----$95.00 institutions/$45.00 to individuals, quarterly)

MICROCOMPUTER COMMUNICATIONS: A WINDOW ON THE WORLD by Barbara E. McMullen and John F. McMullen (New York: John Wiley, 1983---$14.95, paper)     

Learning to rank query suggestions for adhoc and diversity search

Query suggestions have become pervasive in modern web search, as a mechanism to guide users towards a better representation of their information need. In this article, we propose a ranking approach for producing effective query suggestions. In particular, we devise a structured representation of candidate suggestions mined from a query log that leverages evidence from other queries with a common session or a common click. This enriched representation not only helps overcome data sparsity for long-tail queries, but also leads to multiple ranking criteria, which we integrate as features for learning to rank query suggestions. To validate our approach, we build upon existing efforts for web search evaluation and propose a novel framework for the quantitative assessment of query suggestion effectiveness. Thorough experiments using publicly available data from the TREC Web track show that our approach provides effective suggestions for adhoc and diversity search.