Where are the quantum jumps in quality assurance?

The author reviews developments in publications on quality assurance of education in (European) higher education over the last decade. The metaphor of sub-atomic structure is used to order the literature in types ('shells') of similar publications, moving from those closely related with the practice of quality assurance methods to more theoretical publications. Some seminal publications are highlighted as 'quantum jumps'. The article ends by noting some recent trends in quality assurance at the system and institutional levels, as well as mentioning theoretically interesting developments, notably the emergence of neo-institutional approaches.     

The Changing Corporate Mind: Organizations,Vision, Missions,Purposes, and Indicators on the Move Toward Societal Payoffs

Where are the world's organizations headed? What do they see as their primary destination and contribution? What do they commit to deliver and to whom? How rigorous are they in defining their destinations? What label do they use to describe statements of their intended future? To find the answers to these and other questions, we examined 26 of the leading organizations internationally as well as 60 leading organizations in the United States. Based on this sample of world organizations, we found indications that many organizations see some aspect of societal good as basic to their future, while many others regard their own organization's well-being as what is most important. We find no clear favorite for what organizations label their statements of purpose: most use “mission” while some use “vision,” and some use “values” or “philosophy.” Few of the organizations in our sample state their intended destination in measurable performance terms. From these data, we discuss the implications in terms of an increasing emphasis in the literature on organizations having to deliver outputs that contribute to external clients and society. We also note that purpose statements must be accompanied by appropriate actions to achieve those intentions. In addition, we discuss how this move toward socially-responsive organizations is impacting the role of the performance technologist.     

Helping the Gifted Escape Metaphorical Entrapment

Linguists and philosophers have revealed the powerful shaping influences of metaphor on thought. Metaphorical frameworks have inspired and confined theories of mind, research paradigms, and even conceptions of morality in the larger sociopolitical environment. This paper explores these strong metaphorical influences on thought and action with special attention to sociopolitical and moral dimensions. It reveals profound metaphorical effects on the functioning of minds as well as ideological, liberal and conservative conceptions of aspirations, self-fulfillment, success, and morality. The analysis suggests the need for more attention to metaphorical analysis and the development of moral imagination in the education of the gifted.     

A solid base for decisions

To gain insight into the use of the VSNU research quality evaluations (since 1993) in the practice of research and of institutional management in Dutch universities, interviews were held in eight cases evaluated in the first year of this procedure. The main conclusions are that use of these research evaluations is universal, both instrumentally (in decisions directly based on the judgements) and incrementally (in decision-making processes not directly linked to the evaluation). Underlying this is conceptual use: an important change in deans and rectors views of their role in managing research, which they now can realise, because the VSNU research evaluations give them, for the first time, solidly legitimate arguments on which to base strategic decisions. Next to use, other effects can be discerned within universities, pointing to a growing dependency of researchers on managers, necessitating amongst others ever more consciously strategic publication behaviour. Whether quality of research improves in this way, cannot be answered here, but certainly it is more difficult for academics not to engage in research.     

The New Empire of Capital: The Pedagogy of the Streets

In every generation, some event serves to remind us that the exercise of power is always in part a function of control over geography.     

An Assessment of Statistical Process Control-Based Approaches for Charting Student Evaluation Scores

We compare three control charts for monitoring data from student evaluations of teaching (SET) with the goal of improving student satisfaction with teaching performance. The two charts that we propose are a modified p chart and a z‐score chart. We show that these charts overcome some of the shortcomings of the more traditional charts for analyzing SET data. A comparison of three charts (an individuals chart, the modified p chart, and the z‐score chart) reveals that the modified p chart is the best approach for analyzing SET data because it utilizes distributions that are appropriate for categorical data, and its interpretation is more straightforward. We conclude that administrators and faculty alike can benefit by using the modified p chart to monitor and improve teaching performance as measured by student evaluations.     

Play power

These games are excerpted from Play Poweravailable from Play Power Publishing, P.O. Box 2186, Orinda, CA 94563.     

Reviews

Pat Sadler, Hiroshima Shudo University, The Caring Child by Nancy Eisenberg. Cambridge, Mass, and London: Harvard University Press, 1992, hb ISBN 0 674 09725 4, pb ISBN 0 674 09726 2, US$8.95

Garry Hornby, University of Hull, Youth in Trouble: Educational Responses, by J. F. Schostak. London: Kogan Page, 1991. 192pp., pb. ISBN 0 7494 0372 1, np

Gordon Dimmock, Harold Hill Community School, Havering, ‘Some Way to Go’: A Pilot Study on the Appraisal of Educational Resources on Leaving Home and Homelessness, Leaving Home Project. London: Information Services Charity Limited, 1987. 56pp., £4.95

Gordon Dimmock, Harold Hill Community School, Havering, Experimental Project. Final Report, Leaving Home Project. London: Information Services Charity Limited, 1991. 30pp., £6

Gordon Dimmock, Harold Hill Community School, Havering, ‘Making the Break’: Choices and Decisions Facing Young People Leaving Home, by Philip Hope, edited by Catherine ByGott. London: CSV Advisory Service and Leaving Home Project, 1989. 157pp. plus VHS video ‘Cutting Loose’, 20 min., CSV, 1988. ISBN 0 907829 57 0, £28.25+£2.40 p. & p.

Don Baines, Anglia Polytechnic University, Teacher Training in Secondary Schools, by Rowie Shaw. London: Kogan Page Limited, 1992. 162pp., pb ISBN 0 7494 0637 2, £14.95

Gill Collins, Sovereign Centre Tutorial Unit, Issues: A Cross-Curricular Course for PSE, by John Foster. Hammersmith: Collins Educational, 1992. Pupil Book One, ISBN 0 00 327334 2, £4.95; Teachers Resources One, ISBN 0 00 327339 3, £7.25; Pupil Book Two, ISBN 0 00 327335 0, £4.95; Teachers Resources Two, ISBN 0 00 327340 7, £7.25; Pupil Book Three, ISBN 0 00 327336 9, £4.95; Teachers Resources Three, ISBN 0 00 3273415, £7.25; Pupil Book Four, ISBN 0 00 327337 7, £5.50; Teachers Resources Four, ISBN 0 00 327342 3, £7.95; Pupil Book Five, ISBN 0 00 327338 5, £5.50; Teachers Resources Five, ISBN 0 00 327343 1, £7.95