Application of Quality Function Deployment for the Improvement of Quality in an Engineering Department

In adopting a customer‐oriented approach to higher education, quality function deployment (QFD) is one of the total quality management techniques which can be applied for process and design improvement. Following a review of some practices in this sector, this paper outlines a QFD model in which the opinions of three groups of customers are utilized for quality planning. A developed framework for the dimensions of quality in engineering education was used in conjunction with the quality processes in a departmental quality management framework proposed by the Engineering Professors’ Council. The results from the QFD led to a strategy for prioritizing the different quality processes within a school/department.     

Writing across the academic languages: introduction

Reading and Writing -     

Learning whom not to trust across early and middle adolescence: A longitudinal neuroimaging study to trusting behavior involving an uncooperative other

Longitudinal changes in trusting behavior across adolescence and their neural correlates were examined. Neural regions of interest (ROIs) included the medial prefrontal cortex (mPFC), dorsal anterior cingulate cortex (dACC), left anterior insula (AI), bilateral ventral striatum (VS), and right dorsal striatum (DS). Participants (wave 1 age: M = 12.90) played the investor in a Trust Game with an uncooperative trustee three times (1-year interval). Analyses included 77 primarily Dutch participants (33 females). Participants decreased their investments with wave. Furthermore, activity was heightened in mPFC, dACC, and DS during investment and repayment, and in right VS (investment) and AI (repayment). Finally, DS activity during repayment increased with wave. These findings highlight early–middle adolescence as an important period for developing sensitivity to uncooperative behavior.     

Collaborative teaching in a linguistically and culturally diverse higher education setting: a case study of a postgraduate accounting program

The Language for Professional Communication in Accounting project has changed teaching practice in a linguistically and culturally diverse postgraduate accounting program at Macquarie University in Australia. This paper reflects on the project’s interdisciplinary and collaborative approach to diversity in the classroom by tracing its growth and development and describing the way in which it is supporting the integration of professional communication skills and discipline‐specific content within the Master of Accounting program. In particular, the paper demonstrates that discipline specialists working in a continuous and collaborative relationship with English language specialists, to integrate and assess communication skills and enrich the curriculum, leads to better outcomes for students and staff. The paper contributes to a growing literature on approaches that integrate particular graduate attributes into programs with diverse student populations, rather than bolt‐on interventions by language specialists that have limited outcomes.     

Effects of school choice on the margin: The cream is already skimmed

Critics of school choice argue that cream-skimming will worsen outcomes for those left behind in public schools. Since “high ability” families may have already sorted themselves out of the schools in question, this paper will examine whether existing within-school heterogeneity leaves any scope for cream-skimming to operate. It asks, “given the current level of within-school heterogeneity, how strong would peer effects have to be to significantly worsen outcomes for those left behind?” In order for cream-skimming to lower math test scores by one half-year's progress, the peer effect would have to be as strong as increasing class sizes by 8–20 students, or cutting per-student funding by $400–2000. These results indicate that current levels of within-school heterogeneity are so low that peer effects would have to be unrealistically strong to give cream-skimming any bite.     

Reported Research Funding in Four Early Childhood Journals

Funding for research in the area of early childhood is an ongoing challenge. The present research objective was to identify the frequency of acknowledgment of federal funding in articles published by four leading early childhood journals from 1999 to 2008. We conducted a content analysis of 1,338 publications found in Early Child Development and Care, Early Childhood Education Journal, Early Childhood Research and Practice, and Early Childhood Research Quarterly. Approximately 28% of the sample (368 articles in the target journals) reported funding in general. More specifically, 43% of the sample (160 articles of the 368 articles funded) reported federal funding. It is concluded that external funding, particularly federal funding for early childhood research may be the exception rather than the rule.     

Down Memory Lane: Recollections of Lamaze International's First 50 Years

The 42-year involvement of one member of Lamaze International is chronicled through a decade-by-decade review of personal memories. The history of Lamaze International is shared through the recollections of her roles as a childbirth educator, faculty member, and member of the board of directors.