Using ROI to demonstrate performance value in the public sector

The demand for accountability through measurement continues to increase. Although much progress has been made, it remains an issue that challenges even the most sophisticated and progressive performance improvement function. This article provides an overview of best practices in the return‐on‐investment process and describes how applying these measurement practices can have a positive impact on organizational performance and the credibility of performance improvement professionals in the public sector.     

Pasifika students: teachers and parents voice their perceptions of what provides supports and barriers to Pasifika students' achievement in literacy and learning

The changing ethnic population of schools in New Zealand challenges our educators to respond proactively in reviewing how students from minority groups develop effective literacy and learning skills. Pasifika students' achievement levels in literacy, particularly reading and writing literacy, has been an area of national focus for the Ministry of Education, teachers, teacher educators and the Pasifika community. For many students from a minority ethnic group, the interpretation of texts from a different culture provides challenges for teachers that require mediation in the construction of meaning. Our previous research accordingly asked Years 5–9 Pasifika students in mainstream schools in the South Island of New Zealand to tell us what they saw as supports and barriers to their literacy learning. The study that is the subject of this present article built on that research by asking the teachers and parents of Pasifika students in a cluster of schools to state what they thought supported or hindered literacy learning for these youngsters. Our particular aim was to enhance identification and understanding of pedagogical practices and family/community factors which influence literacy learning outcomes for Pasifika students during the primary school years. The research found that Pasifika students' literacy learning, and overall learning, was more likely to be enhanced when Pasifika values, language identities and cultural knowledge were made an implicit part of teaching and learning practices.     

‘We are all Foxes Now’: sport,multiculturalism and business in the era of Disneyization

On Monday 2 May 2016, a little heralded, medium-sized, provincial soccer club, Leicester City, one with no record of league titles in 132 years of trying, no European heritage of any note, and no major expenditure on players, won the English Premier League (EPL) title. This astonishing outcome is at odds with the development of monetised late-modern European club soccer. A select group of clubs with a global ‘reach’, owned and funded by foreign capital, have increasingly dominated the EPL since its formation in 1992. Leicester City’s triumph was also notable because Leicester is regarded as a settled multi-cultural city. The title win was widely interpreted as a vehicle for promoting racial integration, as well as celebrating positive owner/fan identities, civic pride, and traditional sporting values over the ethos of business. This paper explores these issues and what the Leicester victory meant to local supporters, and to the city.     

Stress in elite sport performers: A comparative study of competitive and organizational stressors

The purpose of this study was to compare the content and quantity of competitive and organizational stressors in elite athletes. Ten international performers were interviewed about sources of stress. Content analysis of the data involved categorizing the demands associated primarily and directly with competitive performance (#CS = 21) under the post hoc dimension “performance issues”, and the demands associated primarily and directly with the sport organization (#OS = 72) under one of the following four post hoc dimensions: “environmental issues”, “personal issues”, “leadership issues” and “team issues”. Frequency analysis revealed that the participants mentioned the competitive stressors (Σ = 95) less than the organizational stressors (Σ = 215). Further analysis within these categories showed that the mean number of participants citing individual competitive stressors (M = 4.52) was greater than the mean number of participants citing individual organizational stressors (M = 2.99). The findings indicate that elite athletes experience and recall more demands associated primarily and directly with the sport organization than with competitive performance. Furthermore, this population appears more likely to mention similar competitive stressors but varied organizational stressors, probably because the former are inherent and endemic to elite sport, whereas the latter are essentially extraneous and widely distributed.     

Getting to the heart of the matter: A diary study of swimmers’ appraisals of organisational stressors

Abstract

We explored sport performers’ cognitive appraisals of organisational stressors. The relevant demands and transactional alternatives that athletes experience in relation to the situational properties were identified. Thirteen national standard swimmers completed semi-structured, interval-contingent daily diaries for a 28-day period. A combination of inductive and deductive content analysis was used to organise and analyse the diary entries with a focus on the following areas: organisational stressors, their underlying situational properties, and the swimmers’ transactional alternatives. One hundred and thirty-one of the organisational stressors were appraised as threat, 41 as challenge, and 83 as harm/loss. Support was found for the majority of Lazarus and Folkman's (1984) situational properties with the only exception being temporal uncertainty. Imminence was associated with the greatest number of threat appraisals (47), novelty was associated with the greatest number of challenge appraisals (17), and duration was associated with the greatest number of harm/loss appraisals (22). It is concluded that appraisal plays a pivotal role in sport performers’ experiences of their organisational environment. Swimmers’ transactional alternatives are influenced by the situational properties of the stressors encountered.     

Age and Sex Differences in Motor Performance of 3 through 6 Year Old Children

Abstract

This study examined the relationship of age and sex to the performance of 3, 4, 5, and 6 year olds on seven motor performance test items. Although significant age and sex differences were found on most of the motor tests, it appears that age generally was related more to performance than was gender. Overall, change with age was fairly linear except perhaps for balancing and a general tapering in improvement in the 5 to 6 year old category. On the tests of throwing and balancing, gender was as important as age, or more so, in its relationship to performance. Boys were superior to girls at all ages on the throwing tests; girls were superior to boys at age 6 on the Balance test. Gender differences of a lesser magnitude were found on the Speed Run and Standing Long Jump tests with the performance of boys generally being superior to the performance of girls. Thus, it appears that gender differences in motor performance occur as early as the preschool years. Interestingly, except for the Balance test, on all the tests the 3 and 4 year old boys performed similarly and the 5 and 6 year old boys performed similarly. For the girls there were more significant differences from year to year in performance, with the data generally indicating at least three distinct skill groups for girls from age 3 to 6.