ASQ and ISPI: Mutual Opportunities for Influencing Global Performance

To help organizations get closer to their value objectives, a number of approaches and fields of practice have been developed. Two fields common in today's business environment are human performance technology (HPT) and quality. The recent publication of the Global State of Quality Research: Discoveries 2013 by the American Society for Quality provides customer‐ and practitioner‐related data and offers an opportunity to link the purposes, philosophies, research, and practices of quality and HPT.     

Consensual social dominance orientation and its correlates within the hierarchical structure of American society

The concepts of “false consciousness”, “the political formula”, and “ideological hegemony” have been around for some time, but have not been measurable. We present an operational definition of these related ideas, which we call “consensual” ideology. We measure consensual ideology with respect to social dominance orientation (SDO), which is defined as a general positive orientation towards group dominance. We define consensual SDO as that portion of SDO that is shared across social groups, such as different ethnic groups. We also test social dominance theory's ideological asymmetry hypothesis using Euro- and African-American university students. This hypothesis states that the relationship between support for group inequality and social ideologies and policies supportive of hierarchical group relations will be significantly more positive within high-status groups than within low-status groups. Consistent with theoretical expectations, even though, by operational definition, Blacks and Whites have the same mean level of consensual social dominance orientation, there was consistent evidence for the type of asymmetry assumed. The theoretical implications are discussed.     

School Teachers’ Experiences of Science Curriculum Reform

We examine teachers’ experiences of a major reform of the school science curriculum for 14–16-year olds in England. This statutory reform enhances the range of available science courses and emphasises the teaching of socio-scientific issues and the nature of science, alongside the teaching of canonical science knowledge. This paper examines teachers’ experiences of the reform and the factors that condition these experiences. A designed sample of 22 teachers discussed their experiences of the reform within a semi-structured interview. Our analysis considers how the external and internal structures within which teachers work interact with the personal characteristics of teachers to condition their experiences of the curriculum reform. In many cases, personal/internal/external contexts of teachers’ work align, resulting in an overall working context that is supportive of teacher change. However, in other cases, tensions within these contexts result in barriers to change. We also explore cases in which external curriculum reform has stimulated the development of new contexts for teachers’ work. We argue that curriculum reformers need to recognise the inevitability of multiple teaching goals within a highly differentiated department and school workplace. We also show how experiences of curriculum reform can extend beyond the learning of new knowledge and associated pedagogies to involve challenges to teachers’ professional identities. We argue for the extended use of teacher role models within local communities of practice to support such ‘identity work’.     

From the Majors to the Minors: Playing the Game as the Rules Are Changed

In Australia no library school at either professional or paraprofessional level offers a course to meet the needs of serials librarians. In the absence of such provision, this paper summarizes the findings of research on serials courses in the U.S.A. and Britain. It highlights the dissatisfaction of practitioners with training in this area and the failure of serials training to meet the needs of the profession; it indicates that a survey in Australia would probably produce similar findings. It discusses the content of librarianship courses-both the core curriculum and a specialized serials librarlanship curriculum-with the objective of outlining a professionally relevant serials librarianship course for Australia, drawing on experiences such as those at Loughborough and Columbia Universities. Finally, the paper specifies the aims and objectives of the proposed Australian course in serials librarianship, and outlines the content of thirteen suggested components.     

The Meaning of the Web

Speculation about the meaning of the Net (the Internet and potentially associated networks) and its most rapidly developing dimension, the Web (the World Wide Web), are both symptoms and components of a broader reshaping of world politics, economy, and culture. These changes challenge many of the categories within which we have grown used to thinking about the shape and meaning of society and its future. For individuals and local communities, the promises, hopes, and fears associated with the growth of the Web have particular poignancy as they face the challenge of establishing and asserting their identity in a ever more complicated and interdependent world and, through that, finding a strategy for achieving the sort of future they would like to live. The Net and the Web are technologies that promise us access to the world, but they and their associated social and economic trends challenge many of the premises upon which our identity is forged. The Net facilitates the development of new forms of transnational community organization, opening up the promise of more effective ways of acting as citizens across the broader social terrains in which it must be expressed. This article reconsiders the traditional theoretical tools that we have available to understand these issues. It addresses some of the central difficulties and possibilities available to us in rethinking identity, exploring the new promising cultural potential of the Web and Net in a more integrated and simultaneously fragmenting world.