The condition is critical: continuing professional development of library and information services staff

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Book reviews

Zwartjes, Otto, ed. La Sociedad andalusí y sus tradiciones literarias (Foro Hispánico, 7). Amsterdam: Rodopi, 1994.

Brincat, Joseph M. Malta 870–1054: Al‐Himyai's Account and its Linguistic Implications. Malta: Said International Ltd., 1995. 52pp.

Sells, Michael A. Mystical Languages of Unsaying. Chicago: The University of Chicago Press, 1994. 316 pp., US$18.95 (paperback), US$49.91 (cloth).

Diem, Werner, Arabische Geschäftsbriefe des 10. bis 14. Jahrhunderts aus der Österreichischen Nationalbibliothek in Wien (Documents Arabica Antiqua 1), 2 vols. Wiesbaden: Harrassowitz, 1995. Textband ix+518pp., Tafelband 76 plates.

Coope, Jessica A. The Martyrs of Cordoba: Community and Family Conflict in an Age of Mass Conversion. Lincoln: University of Nebraska Press, 1995. xvii+113 pp., US$ 25 (cloth).

Edwards, John. Religion and Society in Spain, c.1492 (Variorum Collected Studies Series: CS 520). Aldershot and Brookfield: Variorum, 1996. x+351 pp., US$ 97.00 (cloth).

Tolan, John Victor, ed. Medìeval Christian Perceptions of Islam. A Book of Essays (Garland Medieval Casebooks, Volume 10). New York and London: Garland Publishing, 1996. xxi+414 pp., US$60.00 (cloth).     

The Future of the Past: Archaeology and Anthropology on the World Wide Web

In the final scene of Raiders of the Lost Ark, a crate containing the object of Indiana Jones' quest is wheeled into an immense warehouse for indefinite storage and questionable research access. Unfortunately, this fate is not all that far from reality. Collections of archaeological and ethnographic materials ranging from stone axes, broken potsherds, and carved monuments to baskets, ceremonial masks, and skin canoes have been held by museums collections since the Renaissance. However, their inestimable value and unique conservation and curatorial requirements often conspire to remove them from the reach of all but the most diligent scholars. The potential of the Web to enhance the quality of research on archaeological and ethnographic collections is enormous. This paper will examine ways that one can use the Web to enhance research and improve access to a variety of materials; while there are many other resources for archaeology available on the Web, this paper focusses on museum-related sites. It will also explore the potential of the Web for innovative research strategies. Digitization of catalogs, associated documents, and images to help one locate and study collections and specific artifacts are just one approach. Others include the connection of devices to the Web, such as cameras and microscopes, the creation of virtual reference collections, and the establishment of research networks that will enhance the identification and analysis of material culture. This paper will also consider the role the Web could play in issues of cultural property, contributing to and in many ways intensifying ongoing debates of ownership, curation, conservation, and repatriation of sensitive materials.     

电子政务应"抓住"SaaS趋势

2003至2004年，全球在SaaS（软件即服务）上的支出增长了39％，Netcraft预测，未来12个月内的活动站点增长率将达到28％，Web服务增长率将达到19％；IDC预测，2009年，全球在SaaS上的支出将达到107亿美元；Gartner预测，到2009年，美国托管收入将增长13％——这些都表明，SaaS的应用前景确实美好．     

信息商品的价格歧视定价策略研究

在分析信息商品高固定成本、低边际成本等相关特征的基础上，全面探讨在信息商品市场中传统价格形成机制失灵的情况下，价格歧视定价策略的必要性及形成原因，论述信息商品价格歧视定价的理论依据，并在此基础上提出信息商品价格歧视定价的几种具体制定策略。     

中文信息处理中的语义关系表示探析

根据目前中文信息处理的现状对自然语言在句法结构与语义结合方面的需求，对美国加州大学伯克利分校构建的框架网络工程进行探索与研究，详细分析框架网络数据库中最重要的框架关系，并利用这些关系将词汇进行联系形成网状数据库，目的在于利用词与词间的关系进行信息抽取或信息检索时，能够方便准确地进行信息处理并得到理想结果。     

中文数字图书馆开发平台的比较与选择

对目前常见的5个中文数字图书馆开发平台从体系结构、主要的业务功能、性能特点、采用的标准、适用范围等方面进行比较，并提出数字图书馆开发平台的选择依据与方法。     

Employee mistreatment and muted voices in the culturally diverse workplace

This study examines mistreatment through the perspectives of employees with different cultural backgrounds and positions in order to understand the ways in which some voices are muted and others are privileged. Mistreatment is interactional, distributive, procedural, or systemic abuse of employees taking place at both interpersonal and institutional levels on the basis of cultural diversity. Narrative analysis of semi-structured interviews with employees of a large research and development organization revealed three types of muted narratives used to respond to mistreatment (muted-but-engaged, angrily disengaged, and resigned) as well as one type of privileged response. The narratives provided evidence of two processes by which voices became muted: repeated silencing over time and silencing through ambiguity of policies.