Can the Library Contribute Value to the Campus Culture for Learning?

What value can academic and research libraries contribute to the campus culture for learning? How can these value contributions be measured? This paper offers the campus culture for learning as a new frame of reference for measuring the library's contribution to learning. It examines various means of assessing the role a library plays in a campus learning culture. It identifies related outcome assessment goals, and the means of measuring performance are suggested.     

The Right Book on the Right Shelf: Missing and Misshelved Books—How Bar Code Scanning Inventories Can Solve the Patrons’ Dilemma

After more than 30 years of failing to conduct a comprehensive inventory of the book collection at a large liberal arts library, our patrons complained that they could not find one in five books. A study of the problem indicated that in fact 20% of our books were either missing or misshelved. This article discusses the investigation of the problem and the impact after five years of conducting an annual inventory by using handheld devices to gather bar codes and interface these with our catalog records to find the missing and misshelved books. The missing book rate dropped from 5.6% to less than one half percent. The misshelved book rate dropped steadily every year from 11.6% to 3.1%. The number of books reported as missing by our patrons dropped 90%.     

Instructor Privacy Management in the Classroom: Exploring Instructors’ Ineffective Communication and Student Communication Satisfaction

The aim of this investigation was twofold: (a) drawing from communication privacy management theory, we wanted to examine the associations between instructors’ ineffective communication (i.e., inappropriate conversations, amount of disclosures) and student communication satisfaction; and (b) we wanted to determine if students’ positive perceptions of instructor nonverbal immediacy mediated the negative influences of instructors’ inappropriate conversations and amount of disclosures on student communication satisfaction. Overall, students reported lower levels of communication satisfaction when instructors engage in inappropriate conversations and frequent disclosures. Based on results, we also concluded that instructor nonverbal immediacy maintains students’ communication satisfaction even when instructors engage in inappropriate conversations or disclose too frequently.     

Print Media

Robert Adams' Creativity in Communications (New York Graphic Society, $20.00)

Jon G. Udell's Future Newsprint Demand: 1970-1980 (University of Wisconsin Graduate School of Business, free on request)     

Foreign Film

George Perry's The Great British Picture Show from the 90s to the 70s (New York: Hill and Wang, 1974---$12.50)

Mildred Constantine and Alan Fern's Revolutionary Soviet Film Posters (Baltimore: Johns Hopkins Press, 1974---$12.95)

Michael Jon Stoil's Cinema Beyond the Danube: The Camera and Politics (Metuchen, N.J.: Scarecrow Press, 1974---$6.00)

Antonin J. Liehn's Closely Watched Films: The Czechoslovak Experience (International Artistic Sciences Press, 901 North Broadway, White Plains, N.Y. 10603, 1974---$15.00)

Eleanor Beatty's A Handbook of Canadian Film (Toronto: Peter Martin Association with Take One, 1973---price not known, paper)

Kuleshov on Film: Writings by Lev Kuleschov (Berkeley: University of California Press, 1974--- $10.00)

Susan Sontag's Brother Carl (New York: Noonday Press/Farrar, Straus & Giroux, 1974---$10.95/4.95)     

Academic Engagement in the Library Commons

Abstract

Beginning in July 2002, the Health Sciences Library at the University of North Carolina at Chapel Hill underwent an 11 million dollar renovation. During three phases of the renovation, parts of the collection were inaccessible to patrons. In order to continue to make the library's collection available, library staff created a paging system. Patrons submitted requests for needed library materials using paper and electronic forms and library staff retrieved the requested items. The paging service was modified three times based on prior experience. Patrons were generally satisfied with the service. The renovation ended in December 2004.     

Implementing IT Service Management: A systematic literature review

This article provides a systematic review of existing research related to the implementation of IT Service Management (ITSM) and the Information Technology Infrastructure Library (ITIL). The review's main goals are to support research; to facilitate other researchers’ search for relevant studies; and to propose areas for future studies within this area. In addition, we provide IT managers with useful information on ITSM and ITIL, based on research-based knowledge of their implementation. The review results suggest that motives, critical success factors, implementation status, and benefits are the most frequently studied areas, and that each of these areas would benefit from further exposure.