Delphi: a technique to harness expert opinion for critical decision‐making tasks in education

Expert rather than general or informal opinion is often sought in the development of educational policy. Decisions to be made regarding best practice, the most effective way to deliver services, issues dealing with the professional development of teachers and the distribution of limited educational resources are examples which require critical thinking and reasoning. Regardless of the nature of the task, complex decision‐making is rarely left to the remit of one person and there is usually an assumption made that ‘two heads are better than one’. The organisational requirements of collecting, analysing, refining and validating critical information can be a long, arduous and often tedious process‐‐a process which can often be overlooked, resulting in ill‐defined, poorly conceived, biased and invalid determinations. The conventional Delphi procedure offers decision‐makers a user‐friendly, rigorous and systematic strategy in the collection and dissemination of critical information. This paper reviews the substantive literature relating to the Delphi procedure, provides a rationale for its use, describes the distinctive features, reviews key points of contention and provides an indication of both past and present uses     

Towards Total Quality Management in Higher Education at Aston University—a case study

The theme of Quality has been embedded in Aston University's strategic plans for long term success during a decade of change brought about by the national policy to restructure the British Higher Education system. The philosophy and techniques of Quality Management have been applied as a means of ensuring continuous improvement and progress towards Aston's mission to be a leading technological university. The strategic plan has led to major projects including academic restructuring to ensure that departments cover disciplines consistent with the mission, and the provision of a high quality support infrastructure. The plan for growth is rooted in the concepts of understanding who the customers are, in understanding their needs and serving them well. The formation of a Quality Council has marked a further stage in the realisation of an integrated Quality Management programme. The purpose of the Council is to review the University's processes and Critical Success Factors in order to identify key areas for improvement. An extensive education and training programme has been launched and there has been experimentation with the vital Quality Management technique of Quality Function Deployment.     

Preparing CBI print‐based support material: an information/instructional design perspective

Computer‐based instructional (CBI) materials are frequently accompanied by student study guides. This report details Grant MacEwan Community College's experience in producing print‐based material to support its computer‐managed learning (CML) system. Thus the report is written from a CBI perspective, and attempts to place emphasis on the recognition of cognitive processes in the development of CBI and related materials. Grant MacEwan material has been developed using the instructional design principles promoted by Gagne and Briggs (1979). The first part of this report focuses on content organization. The ideas presented may be applicable to any setting requiring the development of independent study print support material.     

University students vary their use of textese in digital messages to suit the recipient

Background

The casual, abbreviated writing style sometimes known as ‘textese’ (e.g., sorry im late ?) has become widespread with the rise of digital communication. We explored Australian university students' views on, and use of, textese across three modalities (text message, Facebook post, email) and three recipient types (friends, peers, lecturers).

Methods

In Study 1, 51 undergraduates composed messages across the three modalities to the three recipient types. They also rated the appropriateness of messages written with high, medium and no textese, across modality and recipient types. In Study 2, 37 additional students provided examples of their own sent messages across modalities and recipients.

Results

Overall, participants rated textese use as more appropriate, and used significantly more textese, in messages to friends, than to peers, than to lecturers.

Conclusions

Undergraduates are sensitive to when and where it is appropriate to use textese and vary their use (and opinions) of written language as a function of the recipient.

     

DESIGNING INTELLIGENT KNOWLEDGE: EPISTEMOLOGICAL FAITH AND THE DEMOCRATIZATION OF SCIENCE

A bstract .  In this essay, Clayton Pierce examines the epistemological standpoints of Intelligent Design (ID) and evolutionary science education, focusing specifically on the pedagogical question of how ID and modern science-based education fail to promote democratic relations in how students learn, think, and associate with science and technology in society. Pierce explores the debate in education between ID and traditional science education that centers on the epistemological assumptions embodied in the modern scientific model. Turning to Bruno Latour's recent work in the field of science studies, Pierce develops his argument that both expressions of knowledge fail to deliver an adequate theoretical and practical democratic framework for teaching and learning about knowledge systems and technologies in their social, political, and cultural environments.