Exploring user participation approaches in public e-service development

It has been argued that user participation is important when public authorities develop e-services. At the same time there is limited research on the usefulness of existing user participation approaches in public e-service development. In this paper we, therefore, analyze how the three user participation approaches – participatory design, user-centered design, and user innovation – meet the strategic e-service goals of the EU and the US. In doing so, we identify three challenges that need to be considered when choosing among these approaches: 1) unclear user target segments can impede the fulfillment of usability and relevance goals, 2) the nature of participation can impede the fulfillment of democracy goals, and 3) lack of adequate skills can impede the fulfillment of efficiency goals.     

Influences of orthographic consistency and reading instruction on the development of nonword reading skills

Wimmer and Goswami (1994) report that seven-, eight-, and nine-year old English children had considerably more difficulties with a nonword reading task than German children who acquire an orthography with highly consistent grapheme-phoneme correspondences. In Study 1, seven-, eight-, and nine year old English children receiving a phonics instruction were presented with the same task and compared with the children tested by Wimmer and Goswami. Study 2 is a replication with different samples of English children receiving the standard electic approach combining both whole-word and phonics strategies, English children receiving a phonics teaching approach and German children who are taught via phonics methods and acquire a consistent orthography. Children from Grades 1 to 4 were tested. In both studies, the English phonics children read the nonwords with almost the aame accuracy and speed as the German children. In Study 1, the English phonics children performed clearly better on nonword reading than the English standard sample. In Study 2, this difference was also evident but less marked. In Grade 1 English phonics as well as English standard children had clearly more difficulties with phonological decoding than German children indicating a relevant influence of orthographic consistency.     

Not just another evaluation: a comparative study of four educational quality projects at Swedish universities

In this study, four recent self-initiated educational quality projects at Swedish universities are compared and analyzed. The article focuses on how the universities have handled the tension between external demands and internal norms. The aim is to contribute to an improved understanding of quality management in contemporary universities. On the one hand, the projects are found to be built on similar rationales associated with accountability, reputation building and strategic management. This is interpreted as a response to the shared external policy context. They are also found to mirror similar ambitions regarding raising the status of education. On the other hand, the projects are found to differ considerably in their actual design, methodology, implementation, stakeholders and outcomes. This is interpreted as an active adaptation to the unique internal academic norms and cultures that exist in each university.     

Vocational Students Experiences with Assessment in Workplace Learning

Vocational education, as part of the Norwegian upper secondary education, includes both school-based learning and workplace learning. While school-based learning is characterized by formal structures and guided by aims in the curricula, workplace learning is often informal, incidental and directed by the daily work-tasks. Assessment in workplace learning is mainly formative and different stakeholders are involved in the assessment; namely students, teachers and workplace instructors. However, the guidelines for assessment are vague and call for a close cooperation between the stakeholders. This is demanding and has resulted in a variety of assessment practices. The study presented in this article is a qualitative study of students’ experiences with assessment in workplace learning periods in their first year in vocational education. The aim of the study is to give voice to students` experiences with assessment and illuminate how assessment supports their learning processes. Data was collected through focus group interviews with two groups of students in the Programme for Health and Social Care. The main findings indicate different assessment cultures in school and workplaces. This is expressed through the students’ perceptions of assessment, assessment criteria, tools for assessment and vocational knowledge. It is recommended that an open dialogue about the discontinuity in assessment between schools and workplaces is one of several measures necessary to bridge the gap between the stakeholders.     

The Double Public Good: A Conceptual Framework for ``Shared Experience' Values Associated with Heritage Conservation

This paper introduces the double public good model as a representation of the simultaneous externalities that complicate decision making in the cultural heritage sphere. Social welfare is modeled as depending on both public and private benefits of households' production of individual heritage experience, which in turn depends on the stock of historic assets (a public good) and access effort (a private good). The public benefit of private experience arises from ``shared experience' that fosters cultural identity and social understandings. The model generates marginal efficiency conditions for the amount of physical preservation, amount of access, and intensity of access. The model highlights the need for dual-level policy making in order to avoid unbalanced heritage preservation efforts that have been of some concern in the literature.     

Technology at Washington University School of Medicine Library: BACS, PHILSOM, and OCTANET

A brief overview of the Bibliographic Access and Control System developed by the Washington University School of Medicine Library is presented. Because the system has been described in two previous reports, this paper focuses on its relationship to other automated programs (i.e., PHILSOM and OCTANET), education of users, evaluation of the system, and outreach to the medical center. In operation for more than two years, BACS represents the computerization of much of the managerial and operational functions of the library, and marks the completion of stage 1 of the three stages of library evolution described in the AAMC report Academic Information in the Academic Health Sciences Center: Roles for the Library in Information Management.     

The Royal Medical Society of Edinburgh: sale of its library at Sotheby's

The library of the Royal Medical Society of Edinburgh, which has been in existence for nearly 250 years, was sold by Sotheby & Co. of London at three auction sales during 1969. The author describes her attendance at the three sales, with emphasis on the most valuable items sold and the considerable acquisitions made for the Middleton Medical Library of the University of Wisconsin. Concluding observations concern some of the practical problems of acquiring antiquarian books at auction.