少儿图书馆的心理素质教育

增强心理素质既是素质教育的出发点,又是全面素质教育的归宿。文章在论述少儿图书馆对中小学心理素质教育所起作用的基础上,分析了当前少儿图书馆在开发学生心理素质教育方面的现状,对少儿图书馆开发学生心理素质教育提出了几点建议。     

从细微之处看图书馆和谐服务环境的创建

服务细节决定着和谐服务环境创建的成败。文章通过流程、规范、沟通、导示、操作等细节案例,详细地阐述了在读者服务工作中细节是如何影响和谐服务环境的创建。     

谨慎性原则与图书馆

谨慎性原则是会计植算的基本原则之一。同时又是一种应用较广泛的管理方法。从图书馆经费、图书馆服务、图书馆网络信息、图书馆统计、图书馆危机管理等五个方面讨论了谨慎性原则在图书馆中的应用。指出在图书馆管理中采用谨慎性原则的积极意义。     

定标比超在高校图书馆中的应用

一个好的方法具有良好的可移植性,可在多个领域得到合适的应用。随着图书馆自身的发展需要,我们也不能守着一成不变的思想去建设图书馆事业,只有吸取其他领域精华,发挥其他领域方法的长处,结合图书馆的实践找到创新点,才能更好的发展图书馆事业。本文试将运用于企业的方法——定标比超应用于高校图书馆中,希望能引起大家的共鸣,从而为高校图书馆工作的研究和展开找一个新的切入点。     

Financial Feeling: An Investigation of Emotion and Communication in the Workplace

There is growing interest in the role of emotion when considering communication in the workplace. This work has most often considered workers in front-line service positions in investigations of emotional labor, and human service workers in investigations of empathy and emotional work. In this study, we consider processes of both emotional labor and emotional work in the financial planning profession. Financial planners occupy a role requiring ongoing relationships with clients, conversations about the often emotional topic of money, and a need to manage emotion in a variety of interaction contexts. Thus, from extant theory and literature regarding emotion and communication, we proposed research questions regarding the roles of emotional labor and emotional work in the financial planning profession. These questions were investigated in a web-based survey study of almost 300 professional financial planners and supporting interviews with 14 financial planners. Results indicate support for existing theory on emotional work, extensions to current research regarding emotional labor, and important implications for the role of emotion and communication in a range of professional service roles.     

Communicating Knowing Through Communities of Practice: Exploring Internal Communicative Processes and Differences Among CoPs

Knowing is an enacted, communicated process that is difficult to observe, let alone manage, in organizations. Communities of practice (CoPs) offer a productive solution for improving knowledge and knowledge management, but the communicative processes that enact CoPs have not been explored, leaving CoPs as an organizational black box. This research extends CoP theory as a means to determine the presence of a CoP and distinguish between various CoPs, and as a practical means to evaluate the communicative processes of organizational knowledge. CoPs enact the communicative nature of knowing through the elements of mutual engagement, negotiation of a joint enterprise, and shared repertoire. Specifically, two groups of volunteers are examined through a combination of participation, observation, and interviews in order to explore CoP theory as a dynamic system for examining and evaluating organizational knowledge.     

市场机遇信息搜索的影响因素模型及人际关系特征研究

针对企业家如何有效收集和利用信息去发现市场机遇这一现状,提出市场机遇发现中信息搜索的影响因素模型,回顾和探索该模型中信息搜索者的主体特性、信息来源及信息搜索者与信息来源的关系等这三类因素,并分别对企业家搜索机遇信息活动中的人际关系的内容特性和结构特性进行详细讨论。     

教学资源库检索系统评价及其优化策略研究——以广州“教育E时代”主题资源库为例

本文从用户利用的角度,以广州"教育E时代"主题资源库检索系统为例,通过评价指标体系构建,抽样问卷调查和重点用户访谈等方式,全面评价教学资源库各项指标性能。针对用户使用过程中存在的种种问题,相应提出了增加本地资源、优化分类体系和数据存储格式、优化检索窗口设计、简化检索界面、增强系统交互性等策略。     

第43届世乒赛女子单打比赛评析

第43届世界乒乓球锦标赛,中国选手邓亚萍、乔红等在面临欧亚外国选手及“海外兵团”有力挑战后,连闯数关,包揽世乒赛女子单打前三名,说明中国女队的技战术水平在世界乒坛仍占有较大优势,心理素质也日趋成熟,但中国女队也存在后备力量不理想,年轻选手心理素质不够稳定,技术风格不够凶狠等问题,需引起我们思想上足够的重视。