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A Cost–Benefit Analysis of Automatic Item Generation

Automatic item generation (AIG)—a means of leveraging technology to create large quantities of items—requires a minimum number of items to offset the sizable upfront investment (i.e., model development and technology deployment) in order to achieve cost savings. In this cost–benefit analysis, we estimated the cost of each step of AIG and manual item writing and applied cost—benefit formulas to calculate the number of items that would have to be produced before the upfront costs of AIG outweigh manual item writing costs in the context of K‐12 mathematics items. Results indicated that AIG is more cost‐effective than manual item writing when developing, at a minimum, 173 to 247 items within one fine‐grained content area (e.g., fourth‐ through seventh‐grade area of figures). The article concludes with a discussion of implications for test developers and the nonmonetary tradeoffs involved in AIG.     

Measuring the quality of governmental websites in a controlled versus an online setting with the ‘Website Evaluation Questionnaire’

The quality of governmental websites is often measured with questionnaires that ask users for their opinions on various aspects of the website. This article presents the Website Evaluation Questionnaire (WEQ), which was specifically designed for the evaluation of governmental websites. The multidimensional structure of the WEQ was tested in a controlled laboratory setting and in an online real-life setting. In two studies we analyzed the underlying factor structure, the stability and reliability of this structure, and the sensitivity of the WEQ to quality differences between websites. The WEQ proved to be a valid and reliable instrument with seven clearly distinct dimensions. In the online setting higher correlations were found between the seven dimensions than in the laboratory setting, and the WEQ was less sensitive to differences between websites. Two possible explanations for this result are the divergent activities of online users on the website and the less attentive way in which these users filled out the questionnaire. We advise to relate online survey evaluations more strongly to the actual behavior of website users, for example, by including server log data in the analysis.     

Examination of the impact of information-skills training on the academic work of health-studies students: a single case study

AIM: To examine the impact of information-skills training on the academic studies of student midwives. Objectives include ascertaining whether student confidence increases, learning experiences are enhanced and academic standards are improved. METHODS: A student midwives' discussion group at a higher education institution, plus an in-depth interview with the students' course leader. RESULTS: Students reported increased confidence in using library and information resources. Appropriate and timely information-skills training embedded into health-studies curricula can lead to students becoming independent and lifelong learners, as well as improving the standard of their academic work. CONCLUSION: Information skills for health-studies curricula in higher education can be developed and delivered collaboratively by both library and academic staff. This can have very positive effects on both student perceptions and experiences and standards of teaching and learning.     

Applying participatory design and collaboration in digital public services for discovering and re-designing e-Government services

E-Government projects are currently service oriented, focusing on the implementation and diffusion of digital public services through one-stop points of access for citizens. E-Government strategic plans are political, directed at cost and time minimization during the execution of public services, and they do not take into account citizen needs or public administration operating procedures. Although these plans have led to the development of projects that have succeeded in cost and time savings for both citizens and public administration, surveys conducted around the world show that users evaluate digital public services and do not hesitate to return to traditional methods rather than using digital channels to transact with the public administration again; neither would they recommend the use of digital services to others. This article presents collaborative and participatory tools and methods designed to exploit the knowledge and experience of public servants in the improvement and execution of custom and non-automated public services. Collaborative tools can succeed in the development of real one-stop shops for e-Government, while on the other hand they can encourage both citizens and civil servants to participate in the e-Government era.