Excerpts from Barriers to Excellence: Our Children at Risk

The following excepts from Barriers to Excellence are reprinted by permission of the National Coalition of Advocates for Students. In this issues's Reviews, Sonia Nieto comments on this book, which, technically speaking, is authored by the Board of Inquiry. Howe and Edelman were the Board's co‐chairs and wrote part of the book.     

Consulting stakeholders in the development of an environmental policy implementation plan: a Delphi study at Dalhousie University

This paper reports on a Delphi Study undertaken at Dalhousie University in which a multi‐stakeholder panel was consulted in order to generate ideas that could be incorporated into an Implementation Plan for the University Environmental Policy (UEP). The objectives of the study were twofold. First, the study endeavored to develop ideas as to the most desirable and feasible ways in which to incorporate the UEP into the activities and structure of the university. Second, the study sought to assess the applicability of the Delphi Technique for consulting with stakeholders in the development of an implementation plan. The final analyses confirm the literature on the challenges, barriers and opportunities encountered for institutional environmental change in higher education. The study also confirms the findings of existing research that promotes the Delphi Technique as an excellent tool to inform the creation of educational and social policy. Specifically, this study illustrates the benefits of applying the Policy Delphi Technique to the development of an Environmental Policy Implementation Plan in higher education.     

Perceived Value of Certification as a Process for Training Managers: A Case Study From the Hospitality Industry

This paper uses a qualitative research methodology to investigate the perceived value of certification as a process for training managers in the lodging industry. Using a “stakeholder group” to provide face validity, a dual-level sample was contacted, consisting of 10 high-ranking corporate-level managers and 185 hotel general managers. Respondents were asked to determine how they would distribute resources in support of various academic qualifications, including a certification program sponsored by the American Hotel and Motel Association—the “Certified Rooms Division Executive” (CRDE). Respondents also were asked to rank qualifications in terms of utility for hiring and promotion. The following major conclusions were reached. In the hospitality industry: (a) Certification is seen as a viable methodology for training in lower-level management skills, especially among those property level general managers who have little formal education; (b) there was a clear distinction between support for certification at the corporate vice-presidential level and the property general managers' level, with property level managers expressing greater support; and (c) the CRDE is “valued” above a generic two-year degree, in both hiring and first promotion, if other “personal” factors are ignored.