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排序方式: 共有271条查询结果,搜索用时 15 毫秒
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Communication quality between public service units in academic libraries can make the difference between mediocre and exceptional service. If units do not communicate well, patrons may receive inaccurate information and experience short-term frustration, leading to long-term damage to the library's reputation. Poor communication creates adverse effects on employees through decreased productivity, negative work culture, and low morale. This article explores the importance of quality communication through a review of the literature and a case study at one academic library. The authors share practical communication improvement strategies for libraries of every size and fiscal ability. 相似文献
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On the relationship between environmental management, environmental innovation and patenting: Evidence from German manufacturing firms 总被引:1,自引:0,他引:1
This paper analyses empirically the relationship between environmental innovations, environmental management and patenting. In particular it tests a number of propositions on how environmental management systems and the interaction with environmentally more or less concerned stakeholders are associated with the probability of firms to pursue innovation in general (measured as patenting behaviour) and specifically environmental innovation (measured based on firm self-assessment and through patent data). In applying a negative binomial as well as binary discrete choice models the relationship is studied using data on German manufacturing firms. As a novel and important insight, the study finds that environmental innovation can be meaningfully identified using patent data and that environmental innovation defined this way is less ubiquitous than self-reported environmental innovation. It also reveals that the implementation level of environmental management systems has a positive effect exclusively on environmental process innovation, whereas it is negatively associated with the level of a firms’ general patenting activities. For environmental product innovation and patented environmental innovations a positive relationship with environmentally concerned and a negative link with environmentally neutral stakeholders is found. 相似文献
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Real options analysis was often recommended as an emerging valuation technique for high-risk investment projects. Former inter-sectoral surveys have drawn an ambivalent picture of real options usage in general. In addition, there is a lack of sector-specific investigations. In the following article the results of an in-depth analysis of collected empirical data regarding the application of this new tool in the pharmaceutical sector is presented by capturing the internal view from the pharmaceutical companies themselves and the external view from the health care departments of financial service firms. R&D stage specific modi of application, reasons for reluctance in the employment of real options and their assumed future prospects are elucidated. 相似文献
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Reliability and Validity of Real-Time Response Measurement: a Comparison of Two Studies of a Televised Debate in Germany 总被引:1,自引:0,他引:1
Maier Jurgen; Maurer Marcus; Reinemann Carsten; Faas Thorsten 《Int. Journal of Public Opinion Research》2007,19(1):53-73
This paper investigates the reliability and validity of real-timeresponse measurements (RTR). It is based on a comparison oftwo quasi-experimental studies independently conducted on thesecond televised debate of the two major candidates for chancellorin the 2002 German federal election campaign. Participants inBamberg and Mainztwo mid-sized German citiesfollowedthe debate on a large-scale screen. The viewers immediatereactions to the candidates were measured in real-time. In termsof technicalities and substance, both quasi-experiments differedin several important respects. For example, the system usedin Mainz was based on a control unit with a 7-point scale andyielded one merged metric dimension for both candidates. TheBamberg system measured positive and negative impressions ofthe candidates independently, yielding categorical data. Despitethese operational differences, the results show that both methodsrender reliable results that also meet the criteria of face,construct, and criterion validity. Hence, RTR measurements providevaluable, unique insights into subjective immediate reactionsto candidates in televised debates and help to explain post-debateperceptions and attitudes. Received for publication March 23, 2005. Revision received December 14, 2005. 相似文献
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