Effect of perceived ease of use on librarians' e-skills: Basis for library technology acceptance intention

Despite the widespread application of technology in the 21st century, making informed decisions regarding its acceptance in organisations is a function of several factors, particularly in developing countries, due to factors such as rising cost of the information technology infrastructure and low technological exposure. A model that incorporated perceived ease of use (PEOU) and e-Skills to examine librarians' intention for actual library technology acceptance was tested. The correlational research design, along with a multistage sampling procedure, was applied to select samples to reduce the sample to a manageable proportion. Professional librarians and library officers in four university libraries provided the data for the study. Results showed that e-Skill is the model's strongest determinant of technology acceptance intention among librarians. Also, PEOU will significantly moderate librarians' intention towards library technology acceptance when e-Skills are insufficient. From these outcomes, the understanding of the determinants of behavioural intention captured in the Technology Acceptance Model (TAM) and the Unified Theory of Acceptance and Use of Technology (UTAT) is extended and refined.     

Fourteen Things to Look for When Hiring New Staff in Interlibrary Loan/Document Delivery

As library employees retire or move on to other positions, library managers can take advantage of these opportunities to assess how well the vacant job's duties mesh with current organizational goals and needs. Positions in interlibrary loan and document delivery services (ILL/DDS) are no different. They should be evaluated and reviewed each time a vacancy needs to be filled to ensure that the expectations of the position are in line with the goals of the ILL/DDS department and the library.     

Using the Content of Online Privacy Notices to Inform Public Policy: A Longitudinal Analysis of the 1998-2001 U.S. Web Surveys

In the United States, Congress has had a long-standing interest in consumer privacy and the extent to which company practices are based on fair information practices. Previously, public policy was largely informed by anecdotal evidence about the effectiveness of industry self-regulatory programs. However, the Internet has made it possible to unobtrusively sample web sites and their privacy disclosures in a way that is not feasible in the offline world. Beginning in 1998, the Federal Trade Commission relied upon a series of three surveys of web sites to assess whether organizations post online privacy disclosures and whether these disclosures represent the U.S. definition of fair information practices. While each year's survey has provided an important snapshot of U.S. web-site practices, there has been no longitudinal analysis of the multiyear trends. This study compares a subset of equivalent individual-level web-site data for the 1998, 1999, 2000, and 2001 web surveys. Implications for using this type of research to inform public policy are discussed.