“Is the friendship worth keeping:” Gender differences in communicating forgiveness in friendships

Although forgiveness plays an integral role in friendship maintenance, interpersonal communication scholarship has largely overlooked how transgressions and forgiveness are negotiated between friends. This study focuses on gender differences to develop a typology of relational transgressions in friendships. Two hundred and thirty survey respondents (116 women and 114 men) described relational transgressions in their friendships, the perceived severity of these transgressions, and strategies used to communicate forgiveness. A combination of MANCOVA and inductive analyses reveals gender differences. While male transgressions typically involve encroaching on other intimate relationships and theft, female transgressions emphasize disclosing personal communication beyond the friendship’s boundaries. Conflicts between male friends could escalate from verbal to physical aggression, whereas female friends were likely to sabotage other close relationships that threatened the friendship. Finally, males preferred to communicate forgiveness using the minimizing strategy, while female friends generally favored the discussion and conditional forgiveness strategies. Overall, the perceived severity of a transgression was positively related to use of the discussion and conditional forgiveness strategies, and negatively related to the minimizing strategy. The implications of these findings are discussed.     

Putting words in their mouths: The alignment of identities with system goals through the use of Individual Learning Plans

This article analyses the role of Individual Learning Plans (ILPs) in teachers' work in the Skills for Life sector. It shows how ILPs, originally a means of formative assessment, have become part of a system of performance indicators and function as a key mediating mechanism between local interactions and system goals. The article draws on theoretical perspectives from the new literacy studies and the sociology of science to reveal the pivotal role of texts in projects of social ordering. The methodology is a version of institutional ethnography, whereby an artefact (the ILP) is tracked as it circulates across the different sites of its production and use. Documentary and interview evidence are used. The article concludes that, in its current form, the ILP shapes teaching and learning relationships and aligns both tutor and student identities. Permissive guidance, combined with a core curriculum, the demands of audit and inspection, positions tutors uncomfortably as active mediators between student experience and the policy discourse.     

Understanding School Counseling Internships From a Communities of Practice Framework

School counseling interns are on the boundary of communities of practice. This study explored how school counselors develop competence during internship experiences by analyzing an online dialogue taking place among a small group of interns. Feelings of being on the boundary intensified with unsatisfactory supervisor‐intern relationships (lack of mutuality of engagement) or when interns experienced a sense of powerlessness to effect change at their internship placements (negotiating their repertoire). As boundary dwellers, interns turned to peers to make sense of their experiences (accountability to the joint enterprise). Implications include the importance of the supervisor‐intern relationship and the relationships among internship peers.     

The Mobile Reference Service: a case study of an onsite reference service program at the school of public health

The School of Public Health at Saint Louis University is located at a greater distance from the library than other programs on the main medical center campus. Physical distance diminishes the ease of access to direct reference services for public health users. To bridge the gap, the library developed the Mobile Reference Service to deliver onsite information assistance with regular office hours each week. Between September 2006 and April 2007, a total of 57 in-depth reference transactions took place over 25 weeks, averaging 2 transactions per week in a 2-hour period. Overall reference transactions from public health users went up 28%, while liaison contacts with public health users doubled compared to the same period the year before. The Mobile Reference Service program has improved library support for research and scholarship, cultivated and strengthened liaison relationships, and enhanced marketing and delivery of library resources and services to the Saint Louis University School of Public Health.     

Therapeutic Alliance: A Concept for the Childbearing Season

This analysis was conducted to describe the concept of therapeutic alliance and its appropriateness for health-care provider-client interactions during the childbearing season. The concept has been defined in other disciplines. A universal definition suggested a merging of efforts directed toward health. A simple and concise definition evolved, which is applicable to the childbearing season as well as to health-care encounters across the life span. This definition states: Therapeutic alliance is a process within a health-care provider-client interaction that is initiated by an identified need for positive client health-care behaviors, whereby both parties work together toward this goal with consideration of the client''s current health status and developmental stage within the life span.     

Benchmarking the environmental values and attitudes of students in New Zealand's post‐compulsory education

How much do teachers in tertiary education know about the sustainability characteristics of their incoming students and, if this knowledge were to be available, how could their educational approaches be influenced by this knowledge? In New Zealand, Otago Polytechnic has committed itself to the goal that every graduate may think and act as a sustainable practitioner, and staff are changing their approach to teaching to achieve this. This research sought to benchmark the environmental worldview attributes of an incoming cohort of Otago Polytechnic students to support academic staff who need to know more about the sustainability interests and characteristics of their students, so that they may provide appropriate educational programmes. The research was also designed as the first stage of longer‐term research to evaluate the impact of these institutional changes on how students transform during the period of their tertiary education experience. The data and analysis presented here suggest that even before students start to study in the institution different groups have substantially different sustainability values‐sets. The authors anticipate that the research instruments and approaches used in the present study will contribute to a substantial national exploration of the sustainability value‐sets of tertiary students.     

Testing the usability of a portable DVD player and tailored photo instructions with older adult veterans

DVD-delivered behavioral skills training may help disseminate efficacious treatments to older adults independent of internet access. The present study examined the usability of a portable DVD player alongside iterative revisions of accompanying instructions to be used by older adults in a DVD-delivered behavioral skills treatment study. The sample comprised 20 older adults with a mean age of 69.5 years (SD = 7.3). Behavior observations revealed that three of five steps to play the DVD were completed by more than 90% of participants. Quantitative ratings revealed that 75% could play the DVD easily. Qualitative content analysis further elucidated the usability of the player and the clarity of the instructions. Findings suggest user-centered design of instructional support in DVD-delivered treatments for older adults may be critical to minimizing user error and frustration and increase user experience.     

Thinking about technology: Applying a cognitive lens to technical change

We apply a cognitive lens to understanding technology trajectories across the life cycle by developing a co-evolutionary model of technological frames and technology. Applying that model to each stage of the technology life cycle, we identify conditions under which a cognitive lens might change the expected technological outcome predicted by purely economic or organizational models. We also show that interactions of producers, users and institutions shape the development of collective frames around the meaning of new technologies. We thus deepen our understanding of sources of variation in the era of ferment, conditions under which a dominant design may be achieved, the underlying architecture of the era of incremental change and the dynamics associated with discontinuities.     

Spelling in adults: The role of reading skills and experience

One hundred university students completed tests of spellingproduction, vocabulary, reading comprehension, readingexperience, and reading accuracy (ability to distinguish apreviously read word from a similar distractor). Readingexperience, as measured by an adaptation of the AuthorRecognition Test, and reading accuracy contributed to theprediction of spelling beyond the joint contribution of readingcomprehension and vocabulary. The results are more consistentwith a uni-process model of spelling based on the quality ofword-specific orthographic learning, rather than with a dual-process account relying on both word-specific knowledge andrules.