Audit, Assessment and Academic Autonomy

The current preoccupation in British higher education with quality assessment, quality assurance and the monitoring of academic standards is traceable to a set of government policies which constitute an agenda for the radical overhaul of the ideals by which higher education has operated in Britain hitherto. Intent on overturning the collegial ethos of British higher education, and determined to replace the notion of a self-justifying and self-regulating academic community with a system in which universities operate primarily as pan of the national wealth-creating process, the Conservative government has used the quality debate to impose upon the universities a culture of compliance with norms of its own choosing. The net result of this process has been a deliberate undermining of academic autonomy.     

Do You Know What It Means to Miss New Orleans? Internet Communication, Geographic Community, and Social Capital in Crisis

This study investigated Internet communication and use in a crisis situation, Hurricane Katrina, to explore the role of the Internet in supporting or diminishing geographically-based community during a crisis. The researchers conducted an online survey of Internet users (n=1192) from the dispersed metropolitan New Orleans area. The survey focused on amount, type, function, and importance of Internet use to creating and maintaining social capital, supporting geographically-based communities, activating social networks, reducing uncertainty, and achieving both expressive and instrumental communication goals. The results indicated that Internet users in a crisis situation went online to seek interactive fora specific to their neighborhoods and to activate weak ties in their social networks. They engaged in more uncertainty reduction behavior when experiencing higher degrees of damage. They turned to the Internet in place of other media as a result of disruptions caused by the crisis. Women valued online expressive communication more than men did. The findings suggest that social capital theorists would benefit from a communication perspective on the Internet. The study also led to the formation of suggestions for emergency preparedness agencies, shelter providers, crisis victims, and online news providers that can improve emergency response.     

Perception and Selection of Information Sources by Undergraduate Students: Effects of Avoidant Style, Confidence, and Personal Control in Problem-Solving

A survey of undergraduate students examined how students’ beliefs about their problem-solving styles and abilities (including avoidant style, confidence, and personal control in problem-solving) influenced their perception and selection of sources, as reflected in (1) perceived characteristics of sources, (2) source characteristics considered important as selection criteria, and (3) frequency of source use. The findings can be helpful in designing bibliographic instruction and information literacy programs.     

Predicting Employee Turnover from Friendship Networks

Employees (n=40) at a fast-food restaurant were surveyed about characteristics of their position and their level of satisfaction. Employees were then asked to report with whom they regularly communicated inside and outside the workplace and to indicate how close they were to employees with whom they were linked. Employee turnover was measured after three months had elapsed. A goal of the research was to replicate a model of employee turnover that predicts employees more central in their social network to be less likely to leave, and to test a social support explanation of the centrality model. The results indicated that employees who reported a greater number of out-degree links with friends were less likely to leave. The number of in-degree links with friends did not significantly predict turnover, and neither did network links with peers. Friendship prestige, measured by the number of in-degree links, was strongly correlated with relational closeness and amount of time spent with employees outside the workplace.