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31.
Rachel Duffy Andrew Fearne Sue Hornibrook Karise Hutchinson Andrea Reid 《International Journal of Information Management》2013
Given the crucial role of suppliers in collaborative supply chains, it is surprising that little attention has been paid to the nature and management of supplier relationships in the implementation of a retailer's Customer Relationship Management (CRM) strategy. To address this gap in the extant literature, the theory of organizational justice is used to explore the extent to which perceived fairness in buyer–supplier relationships supports or inhibits supplier engagement with the CRM process. The rationale is that suppliers who feel fairly treated by key retail customers are more likely to invest resources in the acquisition and use of data central to the retailer's CRM strategy. By empirically testing a conceptual model linking downstream CRM to upstream SRM, the results provide evidence to indicate that customer data use is significantly influenced by perceptions of fairness, particularly with respect to the distribution of rewards, and the transparency of decision-making processes. As a key criticism of CRM centers upon the failure of organizations to exploit the full potential of customer data, the results highlight the usefulness of understanding the relational linkages between buyers and suppliers and the consequential behavior of suppliers in terms of engagement with customer data vital to the success of retailers’ CRM strategies. 相似文献
32.
Rachel K. Katch Samantha E. Scarneo William M. Adams Lawrence E. Armstrong Luke N. Belval Julie M. Stamm Douglas J. Cas 朱为模审校 《体育科研》2018,(2):31-46
参加有组织的体育运动和休闲活动存在发生严重伤病甚至死亡的内在风险。虽然造成体育运动或体育活动中猝死的原因有很多,但运动医学和循证标准治疗方面的进展已使临床医生得以更有效地预防、发现和治疗可能致死的伤患。随着研究与技术不断发展进步,当前的治疗标准正在不断发展以更好地改善患者的治疗效果。本文提出了10个与运动和体育活动中猝死的主要原因及其治疗手段有关的关键问题,未来开展的研究将提高运动员和休闲运动爱好者参与运动的安全度。当前证据表明,如采取正确的预防策略或最佳治疗方案,绝大多数的死亡案例是可以避免的。 相似文献
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Teachers and pupils in 28 integrated junior high schools in Israel were interviewed and observed to determine the kinds of social and emotional problems encountered in integrated schools. Though these schools are mandated to achieve both academic and social goals, academic aspects of schooling are inordinately stressed while the social goal is neglected. This strategy has major implications for teaching methods, curriculum, tracking, extra-curricular activities and staff morale. Furthermore, while bright, achieving disadvantaged pupils tend to gain socially and emotionally from this strategy, most disadvantaged children sustain significant losses in the social and emotional spheres and meaningful ethnic integration in the school is not achieved. It is recommended that the school invest greater resources in enhancing pupils' social and emotional development and that there be a dual emphasis in integrated schools on academic and personal development. Implementation of this recommendation requires retraining teachers to provide them with concrete skills in both areas that can be applied in the heterogeneous class. 相似文献
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Developing multi-disciplinary library and information services is high on the agenda for many NHS trusts and this brings with it a climate of change for both those who manage and work in services today. The development of such new services needs to be carefully managed and developed, and this presents a challenge for librarians and service managers. In the UK during 1999 and 2000, Aintree Hospital Trust, in conjunction with Edge Hill College of Higher Education, established a truly multi-disciplinary service based at its hospital site and managed by Edge Hill. This paper outlines the key stages in the development of the Library and Information Service with the focus on the management of change, collaboration and the development of a unique partnership between Higher Education and an NHS trust. The case study example will provide an outline of strategic and project planning, with insights into staff management and development, delivering user expectations and developing stakeholder relationships in the health library setting. 相似文献
37.
Rachel Gurvitch Russell L. Carson Angela Beale 《Mentoring & Tutoring: Partnership in Learning》2013,21(3):246-262
Those in professional and academic fields generally perceive mentoring as a positive relationship that enhances the lives of protégés. Kram (1985) posits that such relationships between dyads in organisational life are an evolutionary, developmental process. The purpose of this article is to explore protégés’ perspectives on their mentoring relationships within doctoral programs. In order to lessen the insurmountable distance between writers and readers that is often associated with a traditional research study, we employ an autoethnographic approach to research writing. We share our journey after having studied the mentoring relationships within our own doctoral programs. Qualitative data collected over a two‐year period consist of journal entries, email correspondence, and phone conversations. This research offers insight into the mentor–protégé relationship and processes, and it provides implications for practice for protégés and mentors, as well as future research directions. 相似文献
38.
Health information seeking behaviour: the librarian's role in supporting digital and health literacy
Rachel Butler 《Health information and libraries journal》2019,36(3):278-282
This paper is based on Rachel Butler's dissertation carried out at the University of Sheffield as part of the MA Library and Information Services Management. The study examines people's online health information seeking skills, with the specific aim to identify how libraries and health services can work together in supporting digital and health literacy. A survey approach is used to explore online searching habits as well as librarian and health professionals’ views on health literacy. The key findings indicate that whilst the majority of respondents consider themselves to be health literate, there was an overall agreement that effective education and support could be achieved through the collaboration between libraries and health services, and specifically to signpost information and to provide targeted education. The limitations of the research for dissertation are recognised leading to recommendations that further study focuses on the impact of signposting and education on health literacy.F.J. 相似文献
39.
Rachel E. Showstack 《Journal of Language, Identity & Education》2017,16(5):271-284
Drawing on linguistic anthropological notions of language ideologies and sociolinguistic approaches to stance, this study examines the meaning-making resources through which Spanish heritage language (HL) learners orient toward ideological perspectives on language value and linguistic expertise in classroom interaction. Part of a larger ethnographic study, data in the present study include about 26 hours of audio and video recordings from three different intermediate Spanish HL classrooms and filmed interviews with the students. The analysis indicates that discourses of legitimacy and expertise are embodied within multiple levels of classroom interaction, including affective stancetaking, expert/novice positioning, and the reframing of both ascribed social positions and previous discourse. Results suggest that the role of language ideologies in HL learning can be better understood through an examination of stancetaking in interaction and that the construction of different kinds of expertise should be an important consideration in the development of HL instructional practices. 相似文献
40.
The “Advances in Library Data and Access” column examines technological advances internal and external to libraries. The focus is on how library data is created and used. The strength of the column is its broad, international focus and contributors are encouraged to explore issues and recent advances in information technology relevant to their geographical region, as well as the larger, global audience. Interested authors are invited to submit proposals and articles to the column editor at moulaisonhe@missouri.edu. Please include “IILR Submission” in the subject line of the e-mail. 相似文献