“Yes,We Have an Anti-bullying Policy,But … :” HR Professionals' Understandings and Experiences with Workplace Bullying Policy

Although human resource (HR) professionals have extensive involvement in workplace bullying situations, research is not reflective of their perspective. The purpose of this study was to gain a better understanding of the use of anti-bullying policy in organizations. Interviews with 36 HR professionals and analysis of 18 organizational policies revealed many HR professionals believed their organizations had policies that addressed bullying, but the policies did not use the term “bullying.” Others did not believe their organizations had policies that could address bullying or did not know if their organization had a policy. What the HR professionals felt the policies communicated and what the policies actually detailed proved to be divergent. Implications of these findings, limitations, and future research are discussed.     

Seeking and Finding Positive Youth Development Among Zulu Youth in South African Townships

A cross‐sectional study explored the presence and power of developmental assets in a sample of youth from rural South African townships. Learners (female = 58%; M_age = 17.1; N = 505) attending three township high schools completed self‐report measures of developmental assets and thriving outcomes. Participants reported contextual assets (e.g., family, school, community) in the vulnerable ranges, with gender, family structure, and school type accounting for some differences. Correlation and regression analyses revealed that five asset contexts (family, school, community, personal, social) were uniquely predictive of thriving outcomes. Discussion focuses on contextual expressions of positive youth development among Zulu township youth in challenging environments.     

Library Cartography: Mapping Workflow Processes in an Academic Library

This article will introduce and illustrate process mapping as a valuable tool in the academic library setting. Commonly used in the business world, process mapping is the practice of gathering information regarding a specific workflow and diagraming it visually, usually in the form of a flowchart. This representation can then be analyzed for process improvement. In addition to helping assess current workflow efficiency, process mapping is a valuable way for employees throughout the library to see how they are contributing to essential processes. Process mapping can also help to identify areas where departments can work to further collaborate and can contribute to knowledge management and continuity. This article will highlight the valuable benefits of process mapping and document the authors’ experience focusing this activity on the operations at the University of North Carolina at Charlotte’s J. Murrey Atkins Library.     

Personalizing Library Service to Improve Scholarly Communication

This presentation summarized the results from primary research conducted by Profera and Jefferson that aimed to understand what libraries are doing to reach library end users. The authors aimed to explore the relationship between the physical and virtual library space and if this has an impact on student and faculty use of library resources. The study also sought to understand the extent to which libraries are already conducting marketing efforts, the success they have had in doing so, and how publishers can help to enhance the library/end user experience.     

Randomizing multiple contingency components to decrease disruptive behaviors and increase student engagement in an urban second‐grade classroom

Disruptive behaviors displayed in the classroom interfere with learning by taking time away from academic instruction. This study investigated the effects of randomizing components within an interdependent group contingency for group disruptive behavior and engagement levels of 26 students in a second‐grade classroom in an urban Midwestern school. Using a multiple‐baseline‐across‐settings design, baseline levels of group disruptive behavior and engagement were compared to intervention levels across three different class periods. Results suggest that the intervention decreased levels of disruptive behavior and increased levels of student engagement. Benefits of randomizing components within an interdependent group contingency are discussed as well as limitations to this study and suggested areas of future research. © 2010 Wiley Periodicals, Inc.