Quality assessment and institutional change: Experiences from 14 countries

The paper draws on an international study of theeffects of national and institutional quality management systems onhigher education institutions in 14 countries. The study wasundertaken by the authors on behalf of the programme forInstitutional Management in Higher Education (IMHE) of theOrganisation for Economic Co-operation and Development (OECD).Over the last decade, almost all European countries have establishednational systems for the assessment of quality in higher education. Similar developments can be found in many other parts of the world. In most countries, these developments have been largely sponsored bythe state even if the national quality agencies so formed generallyhave a significant degree of operational autonomy and mainly use aform of peer review as their primary assessment method.Drawing on the IMHE study, the paper presents a conceptual model ofthe relationships between quality management and institutionalchange in higher education which takes into account variations inthe national and institutional contexts in which quality managementand assessment takes place as well as differences in the methodsused. The impact of quality assessment is considered in terms ofrewards/incentives, policies/structures and cultures ofinstitutions.The paper argues that central to the establishment of qualitymanagement and assessment systems, whether national or institutionalare questions of power and values. One of the central questionswhich the paper explores is the extent to which quality management represents a challenge to the intrinsic value systems of the academicprofession and is a mechanism through which extrinsic values ofsociety and economy are given greater weight in academicinstitutional life. Changes in the balance of power within academic life between system, institutional, basic unit and individual levelsare explored as part of more general processes of institutionalchange.     

Action research as a practice‐based practice

Action research changes people’s practices, their understandings of their practices, and the conditions under which they practice. It changes people’s patterns of ‘saying’, ‘doing’ and ‘relating’ to form new patterns – new ways of life. It is a meta‐practice: a practice that changes other practices. It transforms the sayings, doings and relating that compose those other practices. Action research is also a practice, composed of sayings, doing and relating. Different kinds of action research – technical, practical and critical – are composed in different patterns of saying, doing and relating, as different ways of life. This paper suggests that ‘Education for Sustainability’, as an educational movement within the worldwide social movement responding to global warming, may be a paradigm example of critical action research.     

Quality assessment,decision‐making and institutional change

The paper studies the relation between different national cost‐sharing models and how students from different socio‐economic backgrounds finance their higher education in six different European countries: the Czech Republic, England, Germany, the Netherlands, Norway, and Spain. The findings reveal considerable differences both between the countries and also between different socio‐economic groups of students within each country. Even though there are only small social differences in the students’ level of income, there are considerable social differences in the students’ sources of income. The findings are discussed related to the country’s specific policy and higher education funding structures.     

The Effects of Labyrinth Walking in an Academic Library

ABSTRACT

The purpose of this study was to determine if labyrinth walking in an academic library would reduce library user stress and promote relaxation. A non- equivalent control group design was employed. Systolic blood pressure was significant for time effect (effect size of.136, and power.721). Pulse rate was significant for time effect (effect size 0.93, and power.507). Satisfaction survey results demonstrated increased satisfaction after labyrinth walking. Data from this pilot will form the basis of a larger scale study to determine the effect of labyrinth walking on stress particularly in high-stress learning environments.