Evolution of an end-user training program

The University of Illinois at Chicago Library of the Health Sciences has taught end-user classes on the MEDLARS system since early 1985. Registration, class composition, and, most importantly, class organization evolved continuously during the first year of operation. Several feedback mechanisms were used. An examination of the past training and specialization of participants helped to determine teaching examples and pace; a more varied group of participants necessitated a broader range of examples and increased explanations. Participant evaluation forms and oral comments helped define scheduling, agenda, and the need for additional equipment and practice time. Further evaluation will center on the searching done by the program's alumni.     

Notes from the carrot patch: copyright incentives and disincentives for intellectual innovation

Publishing Research Quarterly -     

Hospital libraries in West Germany: an overview of reference services.

This article presents a study on reference services in German hospital libraries. Information for the study was obtained through personal interviews conducted at four libraries in Stuttgart, West Germany in August 1985. A detailed questionnaire covering services provided, staff training, and use of computers was used during the interviews. While reference services are minimal at the libraries in the study, the commitment to patient library services in Germany is exceptional.