A possible teleology of cultural sector data in England

ABSTRACT

In March 2019, Arts Council England (ACE), an official statistics producer, started collecting a new set of data from its National Portfolio Organisations intended to reveal whether those organizations’ intentions correlate with the perceptions of their peers and audiences. In a world dominated by quantitative data, the Impact and Insight Toolkit addresses a perceived lacuna and marks a substantial investment in qualitative metrics. ACE also expects it to address a number of other concerns – help organizations self-evaluate, measure their short-term outcomes and advocate more effectively. Indeed, it envisages that an aggregation of the data collected will support the case for sustained public support of the sector. The Toolkit’s launch comes at a time when changes to the UK’s official statistics are encouraged, and policymakers are looking elsewhere to inform their thinking. The campaigning aspect of ACE’s aspirations suggests a model of data collection and analysis distinct from that of official statistics production, valued for its impartiality. This article considers what might happen if the Toolkit, which relates to ACE’s role as a development agency, encourages data to be collected and analysed in order to deliver specific outcomes. It reflects on three visions of cultural sector data from the past 50 years: Toffler’s The Art of Measuring the Arts, DCMS’s Taking Part and ACE’s Impact and Insight Toolkit. These suggest a trajectory of cultural sector data determined by increasing importance being attached to institutional interests, and implies that the future of cultural sector data in England may be determined by how ACE addresses its potentially conflicting interests as an official data provider and development agency. Greater investment in the former would more accurately reveal the arts’ contribution to economic and social development; greater investment in the latter would encourage the teleological development of cultural sector data designed for sectorial advocacy.     

Improving Environmental Conditions in the Tomb of Tutankhamen

ABSTRACT

The tomb of Tutankhamen in the Valley of the Kings, Egypt, one of the major attractions of the World Heritage Site of Ancient Thebes and its Necropolis on the West Bank of modern day Luxor, is today a destination for mass tourism. Visitors to the tomb increase relative humidity, elevate carbon dioxide levels, and encourage natural ventilation which facilitates entry of dust into the tomb. These conditions negatively impact the wall paintings and remaining artifacts in the tomb and create an uncomfortable environment for visitors. The deposition of dust inside the tomb collects on uneven wall painting surfaces, obscures their legibility and necessitates cycles of cleaning, which in turn leads to further damage. Developing environmental management strategies in the tomb to counter the effects of visitors and mitigate dust entry is an important component of the collaborative project between the Getty Conservation Institute (GCI) and Egypt’s Ministry of Antiquities (MoA) to conserve the tomb. These included implementation of a filtered-air supply and exhaust ventilation system to stabilize the interior microclimate and reduce dust in order to improve visitor comfort and contribute to the long-term preservation of the tomb.     

Using Rhetorical/Relational Goal Theory to Examine College Students’ Impressions of Their Instructors

Guided by rhetorical/relational goal theory, the purpose of this study was to examine whether students’ impressions of their instructors’ credibility, attraction, and homophily are influenced by four specific rhetorical and relational communication behaviors that instructors use when communicating with their students in the classroom. Participants were 193 undergraduate students enrolled in a variety of introductory communication courses at a large mid-Atlantic university. Using a series of multiple regression analyses, it was found that (a) clarity emerged as the sole indicator of instructor competence, trustworthiness, and task attraction; (b) clarity and confirmation emerged as indicators of goodwill; and (c) humor and confirmation emerged as indicators of social attraction and attitude homophily.     

Necropolitical voices and bodies in the rhetorical reception of Iranian women's asylum claims

In the mid-1990s, US immigration courts were introduced to a group of Iranian women who claimed that they feared persecution because of their “pro-Western and feminist” political opinions and because of the way they performed gender on their bodies. The claims were, in total, unsuccessful bids to asylum. Analyzing these cases set against the geopolitical background of US–Iranian history and contemporary relations, I argue that their denials illustrate three important dynamics. First, building on rhetorical theorizing of voice and body, this essay demonstrates the uneasy reception in US law and politics of willful noncitizen women of color with explicit political voices and bodies, and second, the consequential racialization of these subjects as willful, unorderable migrant subjects too akin in their sovereignty to their state of birth. Third, this analysis adds to the field's attentiveness to geopolitics by consequently demonstrating US necropolitical desires toward Iran in the state's engagement with these cases. I argue that for the United States to recognize these claimants as having political voices contrary to their state would be to recognize the presence and legitimacy of that state—a sovereign that challenges US power and modernity on the global stage.     

Service Blueprinting: A Method for Assessing Library Technologies within an Interconnected Service Ecosystem

ABSTRACT

Service blueprinting is a method for designing, assessing, and improving services. This article provides a practical overview of the service blueprinting process for library technology services. We begin by outlining the recent conversation around library technologies, service design, and service blueprinting. We then detail an iterative case study for the creation process of a service blueprint, followed by a discussion of the service insights and improvements that resulted from this activity. We conclude by offering a set of recommendations for creating and analyzing service blueprints. Ultimately, the service blueprint is a useful tool for understanding the operation of a service, and for situating that service within a broader and interconnected library ecosystem.