组织文化与文化塑造——图书馆管理的视角转换

图书馆组织文化表现在三个方面,即物质环境、内部人际关系、价值观念和思维方式。图书馆组织文化要从共同目标、职业精神和职业道德着手设计。图书馆组织文化的培育是一个长期奋斗的过程。参考文献3。     

A study of clinical questions posed by hospital clinicians.

OBJECTIVE: This article presents the results of complementary research studies on the behaviors of hospital clinicians in asking clinical questions and the relationship between asking of questions, outcome of information searches, and success in problem solving. METHODS: Triangulation in research methods--a combination of mailed questionnaires, interviews, and a randomized controlled study--was employed to provide complementary views of the research problems under study. RESULTS: The survey and interviews found that clinical problems (concerned mainly with therapy and equipment or technology) were expressed as statements rather than questions (average number of concepts = 1.7), that only slightly more than half (higher for doctors) of problems could be solved, and that the majority of clinical questions were not well formed. An educational workshop however improved clinicians' formulation of questions, but the use of structured prompting was found to improve building of hypotheses in the doctors' group without training. The workshop also improved satisfaction with the obtained information and success in problem solving. Nonetheless, for both the experimental and control groups, more structured and complete questions or statements did not mean higher success rates in problem solving or higher satisfaction with obtained information. CONCLUSION: The triangulation methods have gathered complementary evidence to reject the hypothesis that building well-structured clinical questions would mean higher satisfaction with obtained information and higher success in problem solving.     

QQ网络咨询服务探析

QQ咨询服务是在网络环境下随时为读者提供在线咨询的一种服务手段，是对传统图书馆参考咨询服务的一种完善和更新。将成为现代图书馆参考咨询服务的主要发展方向，具有许多新的特点。图书馆应利用QQ所具备的各项功能为读者开展网络咨询服务，同时要解决服务中的有关问题。     

基于CPFR策略的需求链管理

当今社会是消费者的社会，如果将消费者需求纳入供应链管理中，以精确的需求预测推动供应链的协调发展，无疑会大大提高企业在市场中的竞争力。而以准确把握市场动态、主动满足消费者需求为核心任务的需求链管理，正是供应链管理发展的新方式。本文以此为切入点，提出了一种基于CPFR策略的需求链管理模型。     

从藏书楼到图书馆--浙江、湖南、湖北三省公共图书馆创建探微

本文通过对20世纪初中国建立的省级公共图书馆进行比较,就中国公共图书馆产生的社会原因以及历史背景进行了讨论,以求探索中国公共图书馆发生的规律。     

基于军事训练网的个性化信息服务研究

个性化信息服务是指能够满足用户个人信息需求的一种信息服务。文章在分析基层通信连队用户群体的信息需求特点基础上，提出在军事训练网上构建面向基层连队的个性化信息系统，并结合实际介绍了该系统的设计和实现方法。     

读者来信

别让弱势者为供暖改革埋单,期待手术按揭改变医患关系,社保制度缺陷导致农民工退保,电力体制改革背离市场化方向[编者按]     

复合图书馆时代我国图书馆组织变革的六大趋势

阐述了复合图书馆时代我国图书馆组织变革的六大趋势：组织制度层次弱化、组织流程调整动态化、组织结构扁平化、组织边界柔性化、内部组织团队化、组织形式多样化。参考文献6。     

权利与道德--关于公共图书馆精神的阐释

文章通过对公共图书馆发展历史的剖析,概括了公共图书馆的历史精神——公共、公开、公享;通过对《联合国教科文组织公共图书馆宣言》的分析,认为应该从4个方面去理解民众的图书馆权利,即:人类社会的基本价值、公共图书馆的基本社会价值、人人享有平等利用图书馆的权利、人人享有自由利用图书馆的权利;并总结了图书馆员应该具备的职业道德观念。