Emotion Work Revealed by Job Loss Discourse: Backgrounding-Foregrounding of Feelings, Construction of Normalcy, and (Re)instituting of Traditional Masculinities

Three emotion work themes were displayed in the discourse of individuals who lost their jobs and of their family members. Foregrounding-backgrounding of emotions indicated not only how some individuals and family members exerted effort to express positive emotions, but also why they would do so (for deep authenticity). In the construction of normalcy, respondents made an effort to portray and enact their lives as similar to the way things were before the job loss. By (re)instituting traditional masculinities, the men who lost their jobs were able to be "real" men in an emasculating situation. Taken together, these findings offer possibilities for further theoretical development and for communication interventions that can be applied by human resource professionals, career and outplacement counselors, family members, friends, and the individuals themselves.     

Evaluating academic development in the higher education sector: academic developers’ reflections on using a toolkit resource

The professionalisation of teaching is of increasing importance in UK higher education due to converging processes including the proliferation of managerialism, increasing quality agendas and changes to student fee structures. These have brought into sharp relief the need for greater understanding of how quality teaching evolves in university settings. One key element of this involves academic development and its impacts on teaching and learning. Current literature suggests that a plethora of ideas, frameworks and instruments claiming best practice exist but that take-up of these is inconsistent. This prompted a UK national research project which produced an evidence-based toolkit for evaluating academic development. As part of the toolkit augmentation, academic development representatives from across the sector were asked to create, review and test uniquely tailored evaluation instruments. These instruments were then piloted on university teachers who had participated in teaching-related continuing professional development activities. This paper reports on these individuals’ reflections of using the toolkit. It suggests that academic developers are interested in evaluating the impact of their work on teachers, students and on the wider institutional culture but that confidence and expertise varies. Using the toolkit generated ‘traditional’ evaluation data including satisfaction with the development activity and changes to lecturers’ conceptions and behaviours. However, it also prompted critical discussions around current evaluation practice. This included the need for transformational reform of institutional culture to support links between evaluation and good standing; and making explicit the thorny issue of evidencing student learning. This paper will be of interest to those with an interest or responsibility for evaluating teaching in higher education. The paper offers an important contribution to the international literature at a time when global higher education is faced with questions about teaching, learning and quality. Evaluation, and how to do it well, is timely and important business.     

Critical action learning: a method or strategy for peer supervision of coaching practice

This paper deals with the on-going practice of a critical action learning set who come together to meet their needs for coaching supervision as a group of executive coaches working from, and within, the University sector in South Wales. The reasons for the successes of, and the challenges around, this practice of four years standing have been articulated using an academic backdrop. The use of multi-factorial supervision has been heralded as being able to give a more rounded form of supervision which, despite its challenges, has, in this example, stood the test of time. Further data are required to try to understand if this form of supervision provides better coaching to the executive field in South Wales and beyond, and what can be learnt from the practice of supervision in general.     

Circulation — The Making of: Library Videos and the Real World

The Ohio University Libraries has been a part of the university's Freshman Year Experience (FYE) classes almost since their inception. Over the past ten years, we have tried many variations on the “library day” lesson plan, with various (low) success rates. For fall of 2010, the FYE coordinator asked for an extremely simple plan: just some videos about services and a walk through the library. It was well-timed; we were both frustrated with the low use of our lesson plans and getting better at video production. It seemed it would be so easy … and then, of course it wasn't. We were saved by collaborating with a film student, and one of our videos was awarded an ALA 2011 PR “Best of Show”. Students and instructors respond well to humorous short videos in which we do not take ourselves too seriously.     

Unvarnished Documentation: A Dialogue Between Teacher and Parent in Understanding a Child's “Bad” Behavior

Teachers are often asked to fill out progress reports that include check marks indicating if a child has met certain criteria. While this document offers a superficial glance at knowing a child, it is often the only kind of “assessment” a parent receives. The authors, a daycare teacher and a parent of Rosa, “the mean girl” in the daycare, show how the teacher's daily, unvarnished observations of Rosa and her daycare peers are written and shared publicly in a way that not only helps Rosa's mother gain profound new understandings of her daughter but also helps create a trusting community.