Outcomes assessment: an examination of the ETS major field test and the comprehensive business exam

This study is the first to examine student performance differences between the major field test in business (MFTB) and the comprehensive business exam (CBE). Results reveal students performed at a statistically significant 50.8 percentile ranking on the CBE compared to a 38.0 percentile ranking on the MFTB. Additionally, this study finds that students transferring business core courses with a grade point average (GPA) of 2.5 or lower perform at a statistically significant lower level on both the MFTB and the CBE than those transferring business core courses with GPAs higher than 2.5. These findings have important implications for assessment of learning purposes.     

The implications of an across-the-board salary increase

The implications of an across-the-board salary increase for selected outcomes are assessed. While such an approach to employee compensation is easily administered, the results of this analysis suggest that such an approach has some long-run costs. Those perceiving themselves as high performers and as putting forth greater effort felt undercompensated. Those with feelings of being undercompensated, relative to those feeling equitably compensated, anticipated a reduction in their job performance during the coming year, and perceived a deterioration in the association between performance and compensation. Differences in intentions to search for alternative employment are statistically significant.     

The Effects of Alternative Flowcharting Techniques on Performance on Procedural Tasks

Many individuals tend to have difficulty completing complex procedural tasks that require branching. Neither prose–based nor list–based instructions have been efficient in alleviating this difficulty. Traditional flowcharts have proven more effective in helping individuals to complete complex procedural tasks, but only after several practice sessions. However, it is possible that the use of map–like symbols may eliminate the need for repeated flowchart practice. Therefore, the purpose of this study was to investigate the effects of flowcharts utilizing map–like symbols on performer efficiency in completing a complex procedural task. The results of this study indicated no significant difference between the use of map–like symbols and traditional flowcharts in helping performers to complete complex procedural tasks. However, both graphic presentation formats were found to be significantly more efficient than a list–based presentation of information. It was expected than an intuitive map–like presentation would be more efficient than a list–based format. However, the efficiency of the flowchart presentation under unpracticed conditions was unexpected, based on prior research.