Establishing the overall service quality of engineering education: fuzzy logic approach

Measuring overall service quality (OSQ) is gaining prominence in higher education due to the increased competition among engineering education institutions (EEIs) and growing awareness about value for money among the public. Determination of OSQ on certain institutional aspects is done by various agencies throughout the world. Each system uses a different set of weighted indicators to measure the overall service quality of institutions. Five service quality factors, namely professionalism, integrated education, facilities, responsiveness and empathy are considered in the study. Trapezoidal fuzzy numbers are used to determine the aggregate weights of the factors to handle the vagueness present in the linguistic values of the stakeholders’ subjective opinions. Final weights of the factors are assessed by taking the distances of each factor between Fuzzy Positive Ideal Rating and Fuzzy Negative Ideal Rating. An illustrative study is presented to determine the OSQ of EEIs. The results help to focus on the factors which need immediate attention to enhance the quality of EEIs.     

Tide–surge interaction model including air bubble effects for the coast of Bangladesh

An estimate of water levels due to the interaction of tide and surge associated with a storm including air bubble effects is made along the coastal region of Bangladesh. For this purpose, a vertically integrated shallow water model in Cartesian coordinate system is developed introducing air bubbles and is solved using nested finite difference schemes. A fine grid model covering the region between 21°15′N to 23°N and 89°E to 92° E has been nested into a coarse grid model covering the region between 15°N to 23°N and 85°E to 95°E in the Bay of Bengal to incorporate all the major islands and coastal bending accurately. By applying tidal forcing through the southern open boundary of the coarse grid model appropriate tidal conditions are generated in the problem domain. Numerical experiments are performed with the help of the model to simulate water levels due to tide and surge interaction including air bubble effects associated with the tropical storm of April 1991. The model results are found to be reasonable and the model can be found to simulate higher water levels in the presence of air bubbles.     

The design of a nuclear reactor

The aim of this largely pedagogical article is to employ pre-college physics to arrive at an understanding of a system as complex as a nuclear reactor. We focus on three key issues: the fuel pin, the moderator, and lastly the dimensions of the nuclear reactor.     

How do Teachers View Their Teaching and the Use of Teaching Resources?

This paper looks briefly at teachers' views and opinions of their use of various teaching methods and teaching resources. The study was limited to a single secondary school where a questionnaire was given to a small sample of 15 teachers in four departments. What was found was that in the Ideal World (where everything that was needed was available), the reasons given for various teaching methods used were mainly pupil dominated, but when it came to the actual methods being used, the reasons were mainly personal constraints of the teacher or organizational constraints. This dichotomy widened from the humanities field to the sciences field. With respect to the resources used, it could be hypothesised that most teachers felt they were not prepared to use new types of resources especially if they entailed acquiring new technical skills, more preparation, and a change of roles played by the teacher.     

On I-acceleration convergence of sequences

In this article we introduce the notion of I-acceleration convergence of sequences. We prove the decomposition theorem for I-acceleration convergence of sequences as well as for subsequence transformations. We study different properties of I-acceleration convergence of sequences.     

Antagonistic effect of FePP on the ethanol mediated induction of hepatic, renal and splenic δ-amino levulinic acid synthase activityin vivo in rats

In the current study, we report perturbations in hepatic, renal and splenic heme synthesis at the level of the rate limiting enzyme, δ-amino levulinic acid synthase (ALA-S) on ethanol administration independently and in conjunction with iron-protoporphyrin (FePP) in male Wistar rats. Excessive ethanol administration (5 ml/kg bw) resulted in a significant induction of hepatic, splenic and renal ALA-S activity. Simultaneous administration of FePP (50 μmol/kg bw) reverted the observed induction response to a sharp decline. The features of the action of ethanol and FePP togetherin vivo, i.e. a substantial inhibition of ALA-S is suggestive of the beneficial effects of this formulation in acute attacks of porphyria.     

The health information seeking behaviour and needs of community health workers in Chandigarh in Northern India

This article represents two‐firsts for the feature – it is the first to report on a study outside the UK and the first to examine the health information needs of community health workers. Sonika Raj is pursuing PhD at the Centre for Public Health, Panjab University, Chandigarh, in India and she conducted her research in Chandigarh. The article outlines the important role that health workers at community level play in determining health outcomes in the developing world, including Chandigarh. It demonstrates that while those workers recognise their information needs, there are many issues affecting their ability to access health information effectively, not least their limited access to appropriate technology and training. AM