The Effect of Response and Presentation Modes on Trainees' Responding

Sixty undergraduate students enrolled in human relations training were randomly assigned to one of six treatment groups and asked to respond either orally or in written form. Mode of response was shown to have a significant effect on participants' level of responding, perceptions of their helpfulness, and length of response.     

Marketing Counseling: Guidelines for Training and Practice

Counselors in all settings must understand marketing principles and be able to apply them ethically and effectively. Guidelines for counselor training and practice are suggested.     

Implications of the New Common Assessment Framework and Lead Professional Working for Pastoral Care Staff in Schools

The common assessment framework (CAF) and lead professional (LP) working are being introduced into all local authorities in the next 2 years as part of the Every Child Matters agenda. This article describes some elements of an evaluation of 12 pilot trials. It was found that schools and pastoral staff in particular played a major part in the trials. The majority of the research participants thought that this was a worthwhile initiative and examples were collected of successful implementation of the scheme. However, issues of missing skills, lack of time and limited practical support for staff in schools were highlighted. It is suggested that these issues may be magnified in the full-scale implementation of CAF and LP work. Considerable effort by pastoral staff and education managers will be required if this 'good idea' is to deliver improved outcomes for children in need.