The emotional design of everyday things: The 2006 Benjamin Franklin Medal in Computer and Cognitive Science presented to Donald A. Norman

Donald Norman changed and continues to change the way in which we live our technology-infused and technology-based lives. Norman was one of the founders of the field of cognitive science and based on that work, he went on to create the field of user-centered design. It is the latter work for which he was awarded the 2006 Benjamin Franklin award in Computer and Cognitive Science. When one works within the paradigm of user-centered design, technology is created so that it is based on human cognitive capabilities, and is therefore, usable.¹ When technology is not designed in this way, it is often experienced as unusable.In creating the field of user-centered design, Donald Norman works at a conceptual level; his influence is therefore both widespread and profound.     

Evaluating municipal websites: A methodological comparison of three think-aloud variants

Usability methods have received relatively little methodological attention within the field of E-Government. This paper aims to address this gap by reporting on a usability test of the municipal website of Deventer (the Netherlands), carried out by means of three variants of the think-aloud method (concurrent/retrospective think-aloud protocols and constructive interaction). These three methods had proved successful in a previous evaluation of a different municipal website, yet we decided to replicate our study in order to investigate whether the three methods would reveal different results when applied to another municipal website with a different information architecture. The results of our study showed that, as in the previous municipal website evaluation, the three evaluation methods were largely comparable in terms of output. Nevertheless, we did find a number of differences between the present and previous municipal website evaluation regarding the workings of the three methods—differences that could be explained by the different information architectures of the municipal websites tested. This suggests that the three evaluation methods might indeed work differently depending on the nature of the website that is being evaluated, and calls for more research into the effect of task type on the validity of evaluation methods.     

Harry Potter: Agency or Addiction?

This article considers limitations on agency for characters in the Harry Potter novels, in particular, how far they are driven by an addictive yearning for their beloved dead. As well as Harry’s yearning for his dead parents, Dumbledore’s guilt, Snape’s longing and Slughorn’s craving can be read as evidence of addiction rather than love, while the Sorting ritual throws into doubt agency among the students in general.     

The Impact of an Obstacle Course Sport Education Season on Students' Aerobic Fitness Levels

Abstract

The purpose of this study was to determine if factor patterns of selected sports skills were similar for two samples, a skilled sample and one consisting of a wide range of skills. Comparisons were also made with kinesiological evidence regarding the patterning of basic sports skills. Data consisting of performance scores on various sports skills were available for 166 high school girls. Out of this sample, a smaller sample was drawn consisting of 69 girls who were above average in skill. Two factor models, alpha and incomplete image analysis, were used in the analysis of this data. The factor pattern of selected sports skills performed by subjects above average in skill was similar in many respects to that of a sample which included a wide range of skill. The primary difference lay in the clustering of overarm skills which appeared in the above-average factor pattern. The overarm and push patterns of the above-average sample resembled the patterns of skill obtained through kinesiological analysis. The structure of kicking, underarm, and sidearm skills remained obscure, based on the results of factor analytic techniques.     

Case analysis of capability deployment in crisis prevention and response

The topic of effective crisis prevention and response is attracting significant interests from corporations and governments. It is evident that the nature within any crisis is unpredictable, erratic and difficult to prevent. Organizations are therefore preparing for unexpected events by outlining their crisis response strategies. The fact that crises may not repeat themselves and a given crisis solution might not be directly applicable to another crisis represents radical shifts in routines. As such, an organization may have to improvise when putting together a set of resources and capabilities for a response. This case study complements existing crisis management research that emphasizes both prevention and response by focusing on how an organization may adapt and deploy resources and capabilities accordingly. To meet the objective, the research draws upon an in-depth case study of Singapore's response tothe Asian Tsunami disaster in 2004. Our findings offer a useful contribution to organizations’ knowledge of mobilizing resources and capabilities during dynamic crisis situations. The case concludes with several research and practical implications.     

Dealing with metadata quality: The legacy of digital library efforts

In this work, we elaborate on the meaning of metadata quality by surveying efforts and experiences matured in the digital library domain. In particular, an overview of the frameworks developed to characterize such a multi-faceted concept is presented. Moreover, the most common quality-related problems affecting metadata both during the creation and the aggregation phase are discussed together with the approaches, technologies and tools developed to mitigate them. This survey on digital library developments is expected to contribute to the ongoing discussion on data and metadata quality occurring in the emerging yet more general framework of data infrastructures.