Managing Indian IT professionals for global competitiveness: the role of human resource practices in developing knowledge and learning capabilities for innovation

Little is known about how human resource practices contribute towards the competitiveness of people based-knowledge intensive organisations in developing countries. This paper examines the role of human resource practices in developing knowledge and learning capabilities for innovation in the Indian information technology services sector. The study draws from the experience of a sample of 11 of the largest information technology service providers (ITSPs) in India and is based on in-depth interviews. The main finding suggests that the talent management architecture of ITSPs that comprises human resource practices and the development of knowledge and learning capabilities is the main drivers of innovation. A conceptual framework showing the link between human resource practices, knowledge and learning capabilities and innovation of ITSPs is developed followed by the limitations of the study and avenues for future research.     

Knowledge creating theory in retrospect and prospect

Knowledge creating theory has become one of the major frameworks used widely in the fields of knowledge management and other management studies. However, the knowledge creating theory was not just simply a made-in-Japan theory. It has emerged from a series of English and Japanese publications. Therefore, research questions and arguments in this study are identified and reviewed to portray the development of knowledge creating theory and to synthesise their arguments with organisational and managerial studies. This article reviews the content and process of the knowledge creating theory along with discussions from different streams in management and organisation studies. The result of this study sheds light on how the knowledge creating theory developed as well as perceiving its future development.     

The relationship of ethnic identity and ego identity status among adolescents and young adults

A multi-ethnic sample of 248, ages 13–26, was used to examine the effects of age, gender, and ethnic group membership on ethnic identity and ego identity scores. Subjects were recruited from college and public schools in a large northeastern metropolitan area. The multigroup ethnic identity measure (MEIM) was used to assess ethnic identity and ego identity status was measured by the extended objective measure of ego identity status (EOMEIS). An age by ethnic group design was employed. Consistent findings of significant ethnic group differences in levels of ethnic identity were observed. Age and ethnic group were found to contribute differently to ethnic identity and ego identity status. The relationship between ethnic identity and ego identity status was found to be pronounced among subjects of color but not as dramatic as hypothesized.     

Does intensity really matter regarding aerobic exercise reductions in wave reflection and central hemodynamics? Commentary on "The effect of acute aerobic exercise on central arterial stiffness,wave reflections,and hemodynamics in adults with diabetes: A randomized cross-over design"by Way et al.

We read with great interest the study by Way et al.1 pub-lished in this journal, which described and compared the acute changes in central arterial stiffness (A...     

Performance evaluation of the high sensitive troponin I assay on the Atellica IM analyser

IntroductionThe Fourth Universal Definition of Myocardial Infarction Global Taskforce recommends the use of high sensitive troponin (hs-Tn) assays in the diagnosis of acute myocardial infarction. We evaluated the analytical performance of the Atellica IM High-sensitivity Troponin I Assay (hs-TnI) (Siemens Healthcare Diagnostics Inc., Tarrytown, USA) and compared its performance to other hs-TnI assays (Siemens Advia Centaur, Dimension Vista, Dimension EXL, and Abbott Architect (Wiesbaden, Germany)) at one or more sites across Europe.Materials and methodsPrecision, detection limit, linearity, method comparison, and interference studies were performed according to Clinical and Laboratory Standards Institute protocols. Values in 40 healthy individuals were compared to the manufacturer’s cut-offs. Sample turnaround time (TAT) was examined.ResultsImprecision repeatability CVs were 1.1–4.7% and within-lab imprecision were 1.8–7.6% (10.0–25,000 ng/L). The limit of blank (LoB), detection (LoD), and quantitation (LoQ) aligned with the manufacturer’s values of 0.5 ng/L, 1.6 ng/L, and 2.5 ng/L, respectively. Passing-Bablok regression demonstrated good correlations between Atellica IM analyser with other systems; some minor deviations were observed. All results in healthy volunteers fell below the 99th percentile URL, and greater than 50% of each sex demonstrated values above the LoD. No interference was observed for biotin (≤ 1500 µg/L), but a slight bias at 5.0 g/L haemoglobin and 50 ng/L Tn was observed. TAT from was fast (mean time = 10.9 minutes) and reproducible (6%CV).ConclusionsReal-world analytical and TAT performance of the hs-TnI assay on the Atellica IM analyser make this assay fit for routine use in clinical laboratories.     

The crisis of consent: how stronger legal protection may lead to weaker consent in data protection

In this article we examine the effectiveness of consent in data protection legislation. We argue that the current legal framework for consent, which has its basis in the idea of autonomous authorisation, does not work in practice. In practice the legal requirements for consent lead to ‘consent desensitisation’, undermining privacy protection and trust in data processing. In particular we argue that stricter legal requirements for giving and obtaining consent (explicit consent) as proposed in the European Data protection regulation will further weaken the effectiveness of the consent mechanism. Building on Miller and Wertheimer’s ‘Fair Transaction’ model of consent we will examine alternatives to explicit consent.     

Reinventing the public sector in Africa through knowledge management

There is extensive coverage in literature of knowledge management (KM) implementation based on private sector entities. Although recent trends have been characterised by a shift towards understanding KM in the public sector organisations, there is very little focus on the public sector entities in Africa. KM has become popular in modern organisations because it is capable of enhancing the effectiveness and efficiency of entities if properly implemented. While the explosion of the internet has seen the emergence of public sector transformation programmes such as e-government plans, most African states have wholly adopted these without due consideration to the structural constraints they would face in their implementation. Having observed that e-government is technology-based and most African states lack the necessary information technology (IT) tools to effectively implement it, my proposition in this paper is that the most viable option of transforming the public sector in Africa could be through KM, rather than e-government. Nevertheless, e-government plans in African states should be implemented as a component of the overall KM strategy.     

Content and knowledge provision service – a way to build intellectual capital in learning organizations

This paper presents the concept and the implementation of the Content and/or Knowledge Provision (CKP) service. The service is developed as a part of research within Intelligent Learning Extended Organization, an 7th Framework Program for R&D project in the area of technology-enhanced learning. The project aimed at enhancing cross-organizational Learning and Knowledge Building (LKB) practices at workplaces, leading to continuous growth of organization’s intellectual capital. By using the CKP service, employees can upload different kinds of knowledge assets into a knowledge repository, annotate them and (re-)discover relevant ones by performing semantic search over the knowledge repository. Hence, the service effectively serves as a content and knowledge-sharing facility and semantic search engine within a learning organization. Furthermore, CKP enables collaborative manipulation and annotation of knowledge assets in the repository, thus supporting all three components of intellectual capital.     

Managing supply chain knowledge-based linkages for improving operational performance

Purpose – This paper aims to explore the role of internal and external knowledge-based linkages across the supply chain in achieving better operational performance. It investigates how knowledge is accumulated, shared, and applied to create organization-specific knowledge resources that increase and sustain the organization’s competitive advantage. Design/methodology/approach – This paper uses a single case study with multiple, embedded units of analysis, and the social network analysis (SNA) to demonstrate the impact of internal and external knowledge-based linkages across multiple tiers in the supply chain on the organizational operational performance. The focal company of the case study is an Italian manufacturer supplying rubber components to European automotive enterprises. Findings – With the aid of the SNA, the internal knowledge-based linkages can be mapped and visualized. We found that the most central nodes having the most connections with other nodes in the linkages are the most crucial members in terms of knowledge exploration and exploitation within the organization. We also revealed that the effective management of external knowledge-based linkages, such as buyer company, competitors, university, suppliers, and subcontractors, can help improve the operational performance. Research limitations/implications – First, our hypothesis was tested on a single case. The analysis of multiple case studies using SNA would provide a deeper understanding of the relationship between the knowledge-based linkages at all levels of the supply chain and the integration of knowledge. Second, the static nature of knowledge flows was studied in this research. Future research could also consider ongoing monitoring of dynamic linkages and the dynamic characteristic of knowledge flows. Originality/value – To the best of our knowledge, the phrase ‘knowledge-based linkages’ has not been used in the literature and there is lack of investigation on the relationship between the management of internal and external knowledge-based linkages and the operational performance. To bridge the knowledge gap, this paper will show the importance of understanding the composition and characteristics of knowledge-based linkages and their knowledge nodes. In addition, this paper will show that effective management of knowledge-based linkages leads to the creation of new knowledge and improves organizations’ operational performance.