Application of Quality Function Deployment for the Improvement of Quality in an Engineering Department

In adopting a customer‐oriented approach to higher education, quality function deployment (QFD) is one of the total quality management techniques which can be applied for process and design improvement. Following a review of some practices in this sector, this paper outlines a QFD model in which the opinions of three groups of customers are utilized for quality planning. A developed framework for the dimensions of quality in engineering education was used in conjunction with the quality processes in a departmental quality management framework proposed by the Engineering Professors’ Council. The results from the QFD led to a strategy for prioritizing the different quality processes within a school/department.     

Characterization of a-Si:H/SiN multilayer waveguide polarization using an optical pumping application—LED

This paper describes the fabrication of a waveguide and the analysis of its polarization characteristics by applying light-emitting diode （LED） pumping lights to its surface. By using double tubed coaxial line （DTCL） microwave plasma chemical vapor deposition （MPCVD） equipment, an a-Si：H/SiN multilayer waveguide was fabricated whose thickness could be controlled at nanometer order. The main structural material of the waveguide sample consisted of a combination of layers of amorphous silicon hydrogen and silicon nitrate. Once the sample was ready, another major objective of the experiment was to analyze the polarization characteristics of the fabricated waveguide. The idea of the experiment was to analyze how the waveguide reacts when three types of LED （blue, yellow, and red） are radiated onto its surface. The results showed that the fabrication of the a-Si：H/SiN sample is successful. Most effective transmission results, which accord with the polarization characteristics analysis, were obtained.     

Online discussion compensates for suboptimal timing of supportive information presentation in a digitally supported learning environment

This study used a sequential set-up to investigate the consecutive effects of timing of supportive information presentation (information before vs. information during the learning task clusters) in interactive digital learning materials (IDLMs) and type of collaboration (personal discussion vs. online discussion) in computer-supported collaborative learning (CSCL) on student knowledge construction. Students (N = 87) were first randomly assigned to the two information presentation conditions to work individually on a case-based assignment in IDLM. Students who received information during learning task clusters tended to show better results on knowledge construction than those who received information only before each cluster. The students within the two separate information presentation conditions were then randomly assigned to pairs to discuss the outcomes of their assignments under either the personal discussion or online discussion condition in CSCL. When supportive information had been presented before each learning task cluster, online discussion led to better results than personal discussion. When supportive information had been presented during the learning task clusters, however, the online and personal discussion conditions had no differential effect on knowledge construction. Online discussion in CSCL appeared to compensate for suboptimal timing of presentation of supportive information before the learning task clusters in IDLM.     

Should Gender Differences be Considered When Assessing Student Satisfaction in the Online Learning Environment for Millennials?

The majority of today's students in online higher education are millennials and have grown up using technology. Therefore, there is a need to determine if their expectations from online learning are different from previous contextual studies and whether or not these vary across gender. This study used a mixed method approach, using focus groups, followed by online surveys of 834 undergraduate students from the University of Mauritius enrolled in an online course. Using factor analysis and structural equation modelling, the study found no significant differences based on gender for millennials, but identified three significant antecedents of student satisfaction for both males and females: university reputation; physical facilities; and instructor empathy.     

Reference Ranges for Serum Total Cholesterol, HDL-Cholesterol, LDL-Cholesterol, and VLDL-Cholesterol and Triglycerides in Healthy Iranian Ahvaz Population

Cardiovascular diseases (CVD) are recognized as major mortality causes and imposes tremendously heavy socio-economic burden worldwide. A vast variety of risk factors have been introduced in the literature known to enhance the incidence of CVD, such as hyperlipidemia. Therefore in order to make an accurate clinical decision it is essential to have appropriate reference ranges for lipids and lipoprotein particles in a particular population. Healthy female (n = 601) and male (n = 617) cases were randomly selected according to certain exclusion criteria from individuals visiting the major University hospital clinics situated in different part of Ahvaz city, Iran, from June 2010 to December 2010. Fasting blood samples (10 ml) were collected and analyzed for total cholesterol, total triglyceride and HDL-C employing enzymatic assays of CHOD-PAP, GPO-PAP and homogenous methods respectively. The samples were obtained such to include the ethnic populations of Persian, Arab. Lore leaving in this city. The data were analyzed statistically by SPSS-18 software. The obtained results were analyzed then age ethnic-wise and reference ranges (mean ± 1SD) were calculated. Remarkable differences between the obtained results for our population with other nations were seen. Also ethnic difference for HDL-C among our cases was noted. The observed significant differences among different nations and ethnicities emphasizes the need for nation-specific, local reference ranges for lipids and lipoproteins particles, to be established.     

Internationalization of higher education： Challenges, strategies, policies and programs

In today＇s changing world, the idea of internationalization of higher education especially in developing countries has been deduced from globalization of education process. The international aspect of higher education is becoming increasingly important, composite, and confusing. The higher education has an effect on the society through policy-making, funding, and planning. The purpose of this paper is to analyze the meaning, definition, importance, necessity, and pre-requisites of internationalization of higher education. This paper also studies the programs and strategies of internationalization of higher education. Key challenges for the future direction of internationalization are identified in this paper.     

Social media networks and pedagogy at the University of Jordan

This study examined impact of a social media networks course on student use of SNSs performance. Moreover, it examined the associations among course design, course materials, learning experiences and a social media networks course. Survey instrument is used to examine the relationships in the proposed model. A total of 380 questionnaires have been collected from students at the University of Jordan who studied the social media networks course. A structural equation modelling approach based on AMOS 20.0 statistical software is used to study the causal relationships and test the hypotheses between the observed and latent constructs in the proposed research model. The analysis results revealed that course materials and learning experiences directly, positively and significantly impacted the social media networks course, which in turn had a significant impact on students’ use social networks sites performance. Course design, however, did not impact the social media networks course. Our findings have important implications as we demonstrated the validity of the joint two different models and provide information about impact of studying social media networks course on students’ academic performance.