An open source library system and public library users: Finding and using library collections

Large scale open-source library automation systems can increase efficiencies in bibliographic production. The implementation of such a system, Evergreen, was examined in order to ascertain whether it facilitated detection and use of library collections in Indiana public libraries. Three hundred forty-nine participants recruited from nine public libraries completed user surveys. Additionally, library server data about interlibrary loan (ILL) statistics were collected from participating libraries on a monthly basis. The self-reported user survey included questions about patron history at local public libraries, use of the previous Online Public Access Catalogs (OPACs), and use of the Evergreen OPAC for finding and accessing multiple library collections since library users could directly request interlibrary loans via the Evergreen OPAC. The findings indicate that the implementation of the Indiana Evergreen system received moderately positive ratings from the participants; the positive evaluation was primarily related to the use of the ILL function. The ILL service satisfied the participants' needs and motivated them to use the Evergreen OPAC. Benefits for Evergreen users were confirmed.     

Critical issues pertaining to the planning and implementation of E-Government initiatives

E-Government initiatives of varying scope and complexity have been implemented at the municipal and other levels of government throughout the world. These projects have been chronicled in both academic and practitioner journals and the proceedings of various E-Government conferences. As a consequence of this growing body of data, it is now possible to look across the experiences of numerous governments to understand if there are common issues that may impact the probability of success of E-Government programs. This paper examines the literature to search for critical planning and implementation issues that have had significant effects upon the success of E-Government initiatives. A conceptual framework is proposed which contributes to the theoretical understanding of E-Government initiative planning and implementation, and may inform practitioner success with new E-Government initiatives.     

Electronic government: Rethinking channel management strategies

This article explores how an alternative multichannel management strategy can improve the way governments and citizens interact. Improvement is necessary because, based on empirical data from various sources, the conclusion can be drawn that there is a gap between the communication channels governments prefer and those that citizens prefer. Governments may be too much guided by rational arguments like the cost efficiency of channels while citizens may choose channels depending on, e.g., task characteristics, personal characteristics or situational factors. In order to close the existing gap and to increase understanding about how different channel types may be positioned in multichannel management, this article proposes an alternative multichannel management strategy that takes both the citizen’s and the government’s perspective into account. This strategy is based on differences in channel types and channel modes via which governments and citizens interact.     

Simulation of small humanoid robots for soccer domain

In this paper, we illustrate the development of a realistic simulation of a humanoid robot model in a virtual environment using USARSim (Urban Search and Rescue Simulator). USARSim provides an accurate 3D simulation of a virtual environment with a detailed rendering and a realistic physics. Moreover, USARSim allows users to observe the virtual environment from different views. One of these is the egocentric view, which can simulate the camera mounted on the robot. The small humanoid robot presented in this work is Robovie-M, developed by VStone Ltd. (Japan). This robot is used by our team Artisti in the RobotCup soccer competitions.Reported experiments compare the behaviors of a real robot and of its virtual model, when controlled by the same control software to asses the possibility to faithfully simulate a robot with 22 degrees of freedom in USARSim. Moreover, we discuss the possibility to close the control loop of the robot in simulation, by simulating also the main robot sensor, i.e. the camera.The experiments show that USARSim, despite being a simple simulator based on a low cost computer game, provides an accurate enough simulation of the physics and a realistic rendering of the 3D scene enabling a faithful simulation of a small humanoid robot at low cost. Thus, one can entirely test the robot software modules in the simulation (namely: the motion control modules, the vision system modules and, by closing the robot control loop in simulation, the behavior and behavior-selection modules).     

Understanding the dynamics of users’ belief in software application adoption

Research has identified numerous factors that influence initial technology adoption decisions. However, extant studies consider beliefs to be static rather than dynamic over the adoption time-span. Various models have been employed to identify adoption behavior, pre- and post-adoption, however, there is little research on the dynamics of users’ belief structures over time and the inter-relationships among them. This study aims to investigate the dynamic nature of users’ beliefs and the relationships among their dynamics, i.e., rates of change. We test our research model based on data obtained at three time-windows using a parallel-growth process model. The results reveal that self-efficacy, usefulness and intention to use are likely to be dynamic, and increase with time. The rate of change in self-efficacy influences the rate of change in usefulness, which in turn affects the rate of change in intention to use. This study theoretically contributes to expanding the extant cross-sectional TAM research to include time-phased TAM studies, and highlights the role of self-efficacy as an important determinant of the dynamics.     

The Malaysian Teacher Standards: a look at the challenges and implications for teacher educators

Talks of education transformation to improve the quality and outcomes of education in Malaysia culminated in the articulation of standards for teachers. The all new Malaysian Teacher Standards (MTS) launched in 2009 is to establish ??high competency?? standards for the teaching profession and to increase the status of teachers in Malaysia. This article briefly describes the standards that concern teachers and teacher educators alike. It is proposed that there are three challenges to the standards system that teacher educators may face. First, on transforming ingrained beliefs, values and biased perceptions of teaching that student teachers bring to the teaching institution. The second centers on the rhetoric-reality gap of the MTS itself, while the third challenge involves the actual training of teachers. Given these three challenges, this article also outlines several avenues for teacher educators to consider as they set out to better understand and re-design teacher education programs in this standards-based era of educational transformation. The discussion of the challenges and the proposed resources to meet the challenges are by no means exhaustive or acts as a conclusion but rather to create awareness for further discussion and analysis of the implications proposed in this article.     

A survey of the use of ethnographic methods in the study of libraries and library users

A survey and analysis of the use of ethnographic methods in studies of libraries and library users identified a total of 81 studies. Five main types of ethnographic research methods were identified: observation, interviews, fieldwork, focus groups, and cultural probes. The survey shows a recent increase in the use of ethnographic methods in libraries, and identifies an emerging genre of studies associated with library planning that uses rapid ethnographic methods to investigate libraries and their users as part of planning processes. The survey supports comparison across ethnographic studies, settings, and methods; enables the growth of ethnographic methods as a research method in libraries; and provides material for library and information science curriculum development in this area. A bibliography of the studies used in the analysis is provided in Appendix A, and includes a number of gray literature reports and online publications.     

Emotional labor in librarianship: A research agenda

Many occupations, including librarianship, require emotional labor, which can be defined as the awareness of the emotional expressions required of a job, and the strategies used to express those emotions. To date, little research has examined emotional labor in library work, even though strong evidence exists to suggest emotional labor is a key component of many library jobs. Research on emotional labor shows that there can be positive and negative effects on individuals such as job satisfaction and job burnout. Research also shows that the negative outcomes from emotional labor may be buffered to some extent by factors such as support from the organization, or job autonomy. Individual differences such as personality traits and attitudes toward customers also impact the effects of emotional labor on employees. Because emotional labor is a critical issue in library work, and because evidence suggests positive outcomes can be fostered, there is a need to study how emotional labor is carried out in libraries, and to identify management techniques for emotional labor that will yield positive outcomes for both employees and organizations. Empirical research on emotional labor is reviewed, and a research agenda for exploration of this important construct in the field of librarianship is presented.     

Enactment and use of information and the media among older adults

Active use of information and the media may promote healthy aging. The everyday information behavior of older adults' is examined, and the activating role of the media thereon—that is, the use of television, radio, newspapers, magazines, and the Internet. Enactment, an evidence-based concept, is introduced as a theoretical tool that refers to the phenomenon of information and media use leading to action in concrete daily activities. The research strategy was qualitative, consisting of content analysis of semi-structured interviews of 13 retired teachers and the media diaries of 306 older adult Finns. Fifteen categories of information and media use were proposed and grouped into four forms of enactment on the basis of their temporal nature, namely, direct or indirect engagement: 1) general routines and housework, 2) healthy lifestyle, 3) cognitive tasks, and 4) interaction with others. Enactment takes place when older adults' everyday information behavior leads to observable actions, such as organizing their daily activities, preparing food, exercising and engaging in healthy activities, practicing language skills, or filling in crossword puzzles. These findings support the notion that use of information and the media can motivate older adults to stay active in life. Therefore, the concept of enactment may prove useful in gaining a better understanding of certain physical, cognitive, and social aspects of everyday information behavior and their impact on people's well-being. However, the findings should be validated in a broader population.