An investigation of consumers’ webstore shopping: A view of click-and-mortar company

Consumers’ shopping intention is central to a Webstore's success. While past information system (IS) studies have examined this phenomenon extensively, they have focused on examining the single channel of e-tailing only. Knowledge of consumers’ cross-channel shopping behavior, which is common nowadays, was scarce. This study has empirically investigated a research model proposing how consumers’ brand loyalty in the retailing channel may impact on their shopping intentions at the same brand's Webstore. Specifically, in contrast to the system approach examined by past IS studies, this study has undertaken a brand perception approach and uncovered that by shaping consumers’ online perceptions of brand familiarity and Webstore reputation, consumers’ offline brand loyalty directly and indirectly enhances their trust in Webstore and lead to a higher shopping intention. Practical suggestions for click-and-mortar companies in building their channel strategies were proposed accordingly.     

Balancing technology and physician-patient knowledge through an unlearning context

The Spanish health care system has undergone important changes with regard to the development of new homecare services known as “Hospital in the Home”. This paper investigates the approaches that hospital in the home units (HHUs) have used to update physician/patient knowledge and the technology knowledge of their members and relates them to an unlearning context and improvement in the quality of health services. These relationships are examined through an empirical investigation of 55 doctors and 62 nurses belonging to 44 HHUs. The research findings suggest that the key benefits of an unlearning context in HHUs are clear: it enables them to identify and replace poor practices and also avoids the reinvention of the wheel; it enables cost reduction by minimizing unnecessary work caused by the use of poor methods; and it enables improvements in services to patients.     

Factors influencing intention to use e-government services among citizens in Malaysia

This study is an exploratory study on the e-government in Malaysia. With the liberalization and globalization, Internet has been used as a medium of transaction in almost all aspects of human living. This study investigates the factors that influencing the intention to use e-government service among Malaysians. This study integrates constructs from the models of Technology Acceptance Model (TAM), Diffusion of Innovation (DOI) which been moderated by culture factor and Trust model with five dimensions. The study was conducted by surveying a broad diversity of citizens in Malaysia community. A structured questionnaire was used to collect data from 195 respondents but only 150 of the respondents with complete answers participating in the study. The result of the analysis showed that trust, perceived usefulness, perceived relative advantage and perceived image, respectively, has a direct positive significant relationship towards intention to use e-government service and perceived complexity has a significant negative relationship towards intention to use e-government service. While perceived strength of online privacy and perceived strength of non-repudiation have a positive impact on a citizen's trust to use e-government service. However, the uncertainty avoidance (moderating factor) used in the study has no significant effect on the relationship between the innovation factors (complexity, relative advantage and image) and intention to use e-government service. Finally in comparing the explanatory power of the entire intention based model (TAM, DOI and Trust) with the studied model, it has been found that the DOI model has a better explanatory power.     

Theory-based model of factors affecting information overload

As the volume of available information increases, individuals and organisations become overwhelmed by the plethora of information. This can reduce productivity and performance, hinder learning and innovation, affect decision making and well-being and cost organisations large amounts of money. This paper develops a new theory-based model of factors affecting information overload and provides a formula for calculating the extent of overload, potentially of use as a diagnostic tool supporting individual or organisational development.     

A compact static double-array keeping character codes

A trie represented by a double-array enables us to search a key fast with a small space. However, the double-array uses extra space to be updated dynamically. This paper presents a compact structure for a static double-array. The new structure keeps character codes instead of indices in order to compress elements of the double-array. In addition, the new structure unifies common suffixes and consists of less elements than the old structure. Experimental results for English keys show that the new structure reduces space usage of the double-array up to 40%.     

Comparing BSEM and EUPD Estimates for Two-Group SB-MTMM Experiments

In 2018, two different approaches have been suggested to solve the estimation problems that have been detected during the analysis of the data of the two-group split ballot multi-trait multi-method (SB-MTMM experiments performed in many countries between 2002 and 2010 in the European Social Survey). One group suggested using the Bayesian estimation. The other group suggested a new estimation procedure (EUPD) that makes use of the pooled data across the different countries. In this note, we present a comparison of the results of the two approaches on the same generated data, which are comparable with the data that created problems in the ESS.     

Stability of three‐wave simplex estimates of reliability

In this article 2 major problems of using the three‐wave quasi simplex model to obtain reliability estimates are illustrated. The 1st problem is that the sampling variance of the reliability estimates can be very large, especially if the stability through time is low. The 2nd problem is that, for the reliability parameter to be identified, the model assumes a particular change process, namely a Markov process. We show that minor violations of this assumption can lead to a large bias in the reliability estimates. The problems are evaluated using both real and Monte Carlo data. A model with repeated measurements in 1 of the waves is also discussed.     

Emergency knowledge management and social media technologies: A case study of the 2010 Haitian earthquake

The US response to the 2010 Haiti Earthquake was a large effort coordinated by three major agencies that worked in tandem with the Government of Haiti, the United Nations, and many countries from around the globe. Managing this response effort was a complex undertaking that relied extensively on knowledge management systems (KMS). For the first time, however, US government agencies employed social media technologies such as wikis and collaborative workspaces as the main knowledge sharing mechanisms. In this research we present a case study developed through action research of how these social media technologies were used, what influences they made on knowledge sharing, reuse, and decision-making, and how knowledge was effectively (and at times ineffectively) maintained in these systems. First-hand knowledge of the response is used, offering strategies for future deployment of social media and important research questions that remain regarding social media as knowledge management systems, particularly for disaster and emergency management.     

Taking the Future Seriously: On the Inadequacies of the Framework of Liberalism for Environmental Education

International reports on environmental policy promote 'education for sustainable development' as an instrument for realising environmental awareness, values and attitudes consistent with the liberal concept of 'sustainable development'. In this paper the ethical and political-philosophical assumptions of (education for) sustainable development will be criticised. First, it will be argued that (Rawlsian) liberal ethics cannot include obligations towards future generations. Second, the commentary focuses on the economic perspective underlying this liberal framework, its anthropocentric bias and the hierarchical distinction between public and private spheres. Third, to offer a more adequate framework for environmental education, some fruitful ideas within neo-republicanism will be examined.