The Consequences of Verbal Aggression in the Workplace: An Application of the Investment Model

The purpose of the current study was to improve our theoretical and practical understanding by examining the influence of a supervisor's verbal aggression on his or her employees’ job satisfaction and commitment, accounting for investment size and the quality of alternatives. And to account for reasons why organizations fail to fully realize the benefits associated with employee retention. A structural equation model was developed to emulate the investment model to determine the veracity of the model in the work setting and to answer the question as to why employees remained in communicatively hostile work environments. The findings shed light on the dynamics that take place within a work environment in which employees are targets of verbal aggression by their supervisors. The findings also indicated that the data fit the structural equation model and confirmed the applicability of the investment model in the workplace.     

Reflecting Usability Engineering Goals in Interlibrary Loan User Interfaces

Many interlibrary loan services have an online Web presence, ranging from a page of policy information to an entire Web-based system dedicated to providing interlibrary loan services. This article summarizes key themes and works in user-centered design theory and suggests ways to apply usability engineering goals to designing interlibrary loan online interfaces.     

Involving the Library and Campus Community in Institutional Repository Projects

College and university libraries invest a significant amount of funding and staff time in institutional repository projects with the goal of collecting, preserving, and disseminating the intellectual output of their communities. Institutional repositories are often built without an expressed need for such a service; for this reason, libraries must actively promote them, educate users, and liaise with faculty to ensure success. Technical services and public services librarians have equally important roles in instituting and ensuring the success of institutional repositories in their communities.     

Measuring Value in Open Access Repositories

Open access institutional repositories were created to promote access to information, encourage scholarly communication, and demonstrate institutional prestige. While these repositories have been widely adopted, the quality of their contents often fails to represent their institution's scholarly output. Moreover, current research uses measurements of quantity, not quality, to assess their value. In response, this article opens new areas of scholarly inquiry by assessing the quality of contents. This is accomplished through a cross-sectional study of repositories at American colleges and universities across the academic spectrum, using citation indexing to identify an institution's articles and authors of highest impact.     

Attachment Dimensions and the Four Horsemen of the Apocalypse

Gottman (1993 Gottman , J. M. ( 1993 ). A theory of marital dissolution and stability . Journal of Family Psychology , 7 , 57 – 75 .[Crossref] , [Google Scholar], 1994a, 1994b) identified 4 types of conflict behaviors (criticism, defensiveness, contempt, and stonewalling) that are so relationally destructive that he labeled them “the four horsemen of the apocalypse.” This study argues that it is important to identify antecedents of these kinds of communication behaviors, and assesses the degree to which attachment orientations are useful predictors of them.

Data from 170 individuals in established romantic relationships were used to test proposed associations between attachment orientations (anxiety and avoidance) and questionnaire measures of criticalness, defensiveness, contemptuousness, and stonewalling. Attachment orientations predicted an average of 22% of the variance in the criterion variables above and beyond the variance explained by relational satisfaction, with attachment anxiety being an especially potent predictor. The findings suggest that individuals whose attachment orientations reflect fears of abandonment and rejection may tend to enact conflict behaviors that increase the chances of their concerns becoming reality.     

Voicing Terri Schiavo: Prosopopeic Citizenship in the Democratic Aporia between Sovereignty and Biopower

This essay examines the case of Terri Schiavo to develop a theory of prosopopeic democratic citizenship. Prosopopeia—the tropological attribution of voice—rhetorically sutures an aporia between sovereign and biopolitical modes of democratic governance. Citizens are split by the democratic rationality of self-governance: they act as sovereign subjects to govern themselves as biopolitical objects. However, that self-governing logic begins to falter when applied to live bodies that are not speaking subjects. By projecting a live body's self-determining capacity to speak in its own voice, prosopopeia rhetorically reconstitutes that citizen's capacity for self-representation, mediating the gap in the democratic order.     

Predictors of susceptibility to peer influence regarding substance use in adolescence

The extent to which peer influences on substance use in adolescence systematically vary in strength based on qualities of the adolescent and his or her close friend was assessed in a study of 157 adolescents (age: M = 13.35, SD = 0.64), their close friends, and their parents assessed longitudinally with a combination of observational, analogue, sociometric, and self-report measures from early to mid adolescence. The degree to which adolescents changed their levels of substance use in accord with their peers' baseline levels of use was predicted by a range of theoretically salient factors including: observed teen lack of autonomy and social support in prior interactions with mothers, low teen refusal skills, and the level of social acceptance of their close friend. Findings suggest the importance of both internal factors (e.g., autonomy and relatedness struggles) and external factors (e.g., social status of friends) in explaining why vulnerability to peer influence processes may be much greater for some adolescents than others.     

Test anxiety and learned helplessness is moderated by student perceptions of teacher motivational support

The aim of the present study was to examine the interplay between test anxiety (i.e. worry and emotionality) and learned helplessness in a sample of adolescents (N = 845, aged 13–17 years) in secondary schools in Germany. In accordance with the buffering hypothesis, it was hypothesised that the detrimental association between both components of text anxiety and helplessness in school would be buffered by students’ perception of their teachers as positive motivators (TPM). TPM refers to student motivation within the academic context, which results from their perception of teacher support. Interesting differences between the two components of test anxiety were identified: emotionality was positively associated with helplessness in school, whereas worry was negatively associated. Using latent moderated structural equations (LMS), the findings revealed that TPM functions as a moderator in the interplay between emotionality and learned helplessness. Despite these results, TPM did not operate as a buffer between emotionality and learned helplessness since helplessness in school was the highest when students perceived some degree of TPM. These findings make a case for implementing specific psychological interventions within the school context in order to prevent helplessness in school.