Politeness theory and refusals of requests: Face threat as a function of expressed obstacles

This investigation seeks to extend Wilson, Aleman, and Leatham's (1998) revision of Brown and Levinson's (1987) politeness theory by focusing on the relationship between face threat and refusals to requests. Results support that (a) when requests are refused, threats to the negative face needs of the requester are more prevalent than threats to the negative face of the refuser and (b) depending on the obstacle underlying the refusal, there are differences in type of threat present to the requester's positive face and the refuser's face needs.     

Media Literacy Messages and Hostile Media Perceptions: Processing of Nonpartisan Versus Partisan Political Information

Partisans are poor judges of news content, rating neutral content as biased against their views (the hostile media perception) and forgiving biased content when it favors their side. This study tests whether a short news media literacy public service announcement (PSA) appearing before political programming can influence credibility and hostility ratings of the program and program host. Our findings suggest that a media literacy PSA can be effective, but its impact depends on the position of the news program and on the political ideology of the viewers. In this case, the media literacy PSA only influenced conservatives’ evaluations of the political program, improving perceptions of a neutral or congruent (conservative) host while further depressing ratings of an incongruent (liberal) host. Liberals’ evaluations of the program were unaffected by the PSA. Implications for media literacy messaging and information processing are discussed.     

Beyond Consultation: A New Model for Librarian's Office Hours

ABSTRACT

Given the many changes in our students and their study and research practices, libraries are finding it necessary to seek new ways to reach these students. The Undergraduate Library at the University of Illinois at Urbana-Champaign created a new model to do so. Librarian's Office Hours are a hybrid of reference and instructional services that fulfill the dual purposes of meeting the needs of term paper research counseling and library workshops. This article discusses the strategies involved in the creation and implementation of this service and examines suggestions for the future of such a service.     

Still Desperately Seeking Citations: Undergraduate Research in the Age of Web-Scale Discovery

ABSTRACT

Web-scale discovery services promise fast, easy searching from a single Google-like box, pleasing users and making library resources more discoverable. Some librarians embrace the concept of giving users what they have come to expect from Google, while others are concerned that this will “dumb down” searching and undermine information literacy. In this article we explore the potential impact of Web-scale discovery tools on information literacy, focusing particularly on undergraduate research skills. We review the existing literature and present findings and experiences from two mid-sized academic libraries that have adopted EBSCO Discovery Service as their library home page portal.     

Conflict Resolution and Reconciliation through Recognition: Assessing an Integrated Peace Media Strategy in Kenya

This research analyzes a peace-media initiative in Kenya designed to promote conflict resolution and reconciliation in the months following the 2007 post-election violence. This multifaceted intervention featured a 19-episode television talk show that aired in Kenya for six months; a series of open-air screenings of the show; and workshops held in eight areas heavily affected by the violence. Using criteria for evaluating “media for peace,” I evaluate the effectiveness of the program strategy and provide recommendations for practitioners and researchers. Based on interview data, and analysis of internal documents and the talk show, I assess the program's effectiveness and offer suggestions, which can be used by both practitioners and academics interested in peace media. In addition, the findings suggest that recognition of the other was an important part of the conflict resolution process as workshop members recognized their “enemies” and Kenyans from disparate parts of the country as similar to themselves in their experience of the violence. This research contributes to our understanding of the implementation of media-for-peace initiatives using a systemic evaluation process that academics and practitioners can use when designing, implementing, and researching these types of programs.     

Web-Based Citation Management Compared to EndNote: Options for Medical Sciences

ABSTRACT

The authors of this article analyzed the differences in output when searching MEDLINE direct and MEDLINE via citation management software, EndNote X1®, EndNote Web®, and RefWorks^©. Several searches were performed on Ovid MEDLINE and PubMed directly. These searches were compared against the same searches conducted in Ovid MEDLINE and PubMed using the search features in EndNote X1, EndNote Web, and RefWorks. Findings indicated that for in-depth research users, should search the databases directly rather than through the citation management software interface. The search results indicated it would be appropriate to search databases via citation management software for citation verification tasks and for cursory keyword searching.     

INCREASING TEACHER TREATMENT INTEGRITY THROUGH PERFORMANCE FEEDBACK PROVIDED BY SCHOOL PERSONNEL

When implementing behavioral interventions in educational settings, some implementers need support to maintain high levels of treatment integrity. Performance feedback has a large body of research supporting it as a strategy for improving teachers’ implementation of classroom interventions. However, in most prior studies, performance feedback has been delivered by a researcher, not by a school staff member, which limits generalizability of results to applied settings. In this study, school personnel (i.e., internal consultants) assessed teachers’ treatment integrity when implementing a classwide behavioral intervention and, when low, provided performance feedback. Further, researchers assessed internal consultants’ treatment integrity and provided performance feedback as needed. Results indicate that internal consultants are able to assess and briefly increase teachers’ treatment integrity with performance feedback, although some teachers needed more support than did others. Likewise, internal consultants’ treatment integrity was fairly high initially, but required consistent performance feedback to increase treatment integrity levels toward the end of the study. Implications for research and practice are discussed.