网络环境下图书馆咨询服务中的营销

在网络环境下传统参考咨询服务面临的困境，引入营销理念是在市场经济机制下走出困境的一种可操作模式。     

Exporting the American (information) revolution: the international impact of the National Library of Medicine

The National Library of Medicine has had an enormous impact on health information services all over the world. Although NLM is primarily a national institution, it has become an important international resource by responding to requests from the international community. NLM has been influential in three major ways. First, NLM has provided a model for other national and regional health information services. Second, it has been a catalyst, in that MEDLARS and other services it provides formed the nucleus of many regional networks. NLM helped such networks get started by giving advice on how to set up services and build collections and by "training the trainers" on the MEDLARS system. Third, NLM has supported national and regional operations by providing the additional training and materials needed for day-to-day service.     

信息茧房视域下移动知识服务使用影响因素研究

［目的/意义］信息茧房现象的存在,对用户使用移动知识服务具有一定影响,不利于用户对知识的学习与汲取。为探究信息茧房对用户使用移动知识服务的影响,以高校师生为研究对象,研究信息茧房效应下影响移动知识服务的因素,并提出相关建议,旨在为突破信息茧房、完善现有移动知识服务提供参考。［方法/过程］以信息茧房的主要成因为研究变量,构建信息茧房效应下用户使用移动知识服务的影响因素初始模型;利用问卷调查法收集相关数据,对初始模型进行分析检验并建立回归方程。［结果/结论］研究发现,用户特质(如心理动因和个人素养)、服务平台(如算法推荐技术)、信息内容(如内容权威性和有用性)和移动环境这4个方面均对用户使用移动知识服务产生影响。其中,用户特质对移动知识服务使用的影响最大;服务平台对移动知识服务使用也产生较大影响;此外,信息内容与移动环境也对移动知识服务具有一定影响。     

档案管理社会化图景:基于建构和解构取向

在“社会”基础上衍生而出的“社会化”是一个复杂的概念,目前学界对档案管理社会化尚缺乏系统全面的论述。通过多学科文献调研,文章发现现有的社会化理论可以分为建构取向和解构取向,并以此为基础,制定了社会化理论分析框架。将其运用至档案管理领域,从而归纳出建构取向的档案管理社会化和解构取向的档案管理社会化,并且在两种取向下分析出四个象限可能,以期系统全面地描绘档案管理社会化图景。     

Review of criteria used to measure library effectiveness

This article reports the results of a survey of literature on measures of library effectiveness. This survey led to the formulation of six criterion concepts (accessibility, cost, user satisfaction, response time, cost/benefit ratio, and use). The advantages and disadvantages of each method of measurement are discussed. Several points which became clear during the analysis are discussed. First, there is a relative lack of concern with the rationale behind the evaluation process, although the results invariably lead to a confused interpretation when there is no clear understanding of the purpose of an evaluation. Second, the total library system is rarely considered; instead, each evaluation criterion is taken in isolation rather than as part of the whole. Third, the library's preservation function has not been considered at all.