Intercultural communication for health personnel

In order to develop successful health care delivery systems, both in the United States and abroad, health service workers need to understand various cultural orientations and to communicate effectively within the cultures. The authors discuss the cultural implications of health problems in three countries, the need for training health science professionals in intercultural communication, and describe an intercultural communication course designed especially for health science students at California State University, Northridge.     

Assessment in child abuse: An account of a system operated in the metropolitan borough of Barnsley by the N.S.P.C.C. special unit

During the course of the Special Unit's operation it became apparent that in many cases there was a demonstrable need for assessment; for a period of involvement with the family by one worker who could not only explore the background information, from parents and agencies alike, but also engage the whole family in an interventive schedule which explores their positive development by the use of a number of treatment modalities, the effectiveness of which could be evaluated in operation. Time-tabled case conferences on a weekly basis with a standing membership at the core reflecting the membership of the policy-making Area Review Committee, supplemented by other workers also involved in each case, provide the regular and consistent forum from which assessment cases are referred and for which assessment reports are prepared. The assessment process is the beginning of a long-term interventive schedule in which the clients and workers both participate. The system is, in essence and practise, a simple one but its effects have been felt not only in terms of ongoing casework with families but also at the level of policy-making in reappraisal of our traditional agency attitudes to child abuse.