User satisfaction survey and usage of an electronic desktop document delivery service at an academic medical library

In June 2000, the Biomedical Library at the University of South Alabama introduced Prospero, an electronic desktop document delivery service. From June 2000 to November 2002, Prospero delivered 28% of interlibrary loan requests and 72% of document delivery requests. In November 2002, the library conducted a user satisfaction survey of the Prospero service. Forty-two surveys were used. Fifteen responses were received from affiliated faculty, staff, and students, who generally expressed satisfaction with the service. Twenty-seven responses were received from unaffiliated users, comprised of medical libraries, individual users, and businesses. Based on the survey results, the library deemed the Prospero service a success. To better support users, the library's Web page was updated to include hardware and software requirements for successful use of the Prospero service, as well as screen shots of the Prospero process.     

The effect of use and access on citations

It has been shown (Lawrence, S. (2001). Online or invisible? Nature, 411, 521) that journal articles which have been posted without charge on the internet are more heavily cited than those which have not been. Using data from the NASA Astrophysics Data System (ads.harvard.edu) and from the ArXiv e-print archive at Cornell University (arXiv.org) we examine the causes of this effect.     

Volunteers in Special Libraries

The contributions of volunteers in special libraries have not been well-documented or researched. However, anecdotal evidence shows that volunteers have played a key role in the formation of many special libraries and continue to lend their skills and knowledge to these libraries. This column explores examples from the literature and gives a brief case study on the various ways philatelic libraries use volunteers. The scope of the column includes traditional unpaid volunteers, remote volunteers, crowdsourcing, internships, job training programs, and other voluntary or nontraditional work. Volunteer labor is far from free in terms of cost to the organization, but can provide benefits beyond simply unpaid labor including subject expertise, special skills, and community building. Special libraries looking to begin or expand volunteer programs are advised to study the lessons learned from other types of libraries and organizations with successful volunteer programs. Successfully managing volunteers requires careful planning and coordination just as managing paid staff does.     

Collaboration and Competition in Special Libraries

Librarianship has a long tradition of collaboration and cooperation between libraries, but the literature yields scant evidence of formal partnerships in practice in special libraries. This column explores the barriers to collaboration for special libraries, from organizational culture to legal constraints, as well as the potential benefits and how librarians can overcome the barriers to reap these benefits. Different types of collaboration, including among similar special libraries and between special libraries and other types of libraries and related organizations, as well as informal and formal cooperation, and short-term and long-term partnerships, are discussed. Collaboration and cooperation were part of the impetus to form professional associations. The column provides a brief history of professional library associations and their role in supporting library partnerships in the United States. The conclusion explores how the increasingly digital nature of information and library work affects collaborative library efforts and where the future of these efforts may lie, especially for special libraries.     

A Systematic Review of Financial Literacy as a Termed Concept: More Questions Than Answers

Financial literacy, as a concept by that name, has only been explored in library science literature for a little over a decade. The concept, and especially the role of libraries in furthering this literacy, is still evolving. This systematic literature review examines the current definition of financial literacy, why financial literacy matters, where the public has been accessing financial literacy education to date, the difficulties encountered, by libraries and others, in providing this education, and how these challenges might be addressed moving forward.     

A contested profession: employability,performativity and professionalism in Irish further education

Further education typically represents the vocational, technical and practice-based forms of education, but this is now being repositioned in a neo-liberal era that is driving a performance-based and market-orientated vision of education in the Republic of Ireland and elsewhere. The implacable drive of neo-liberal economics in everyday practice is evident in the current economic and training discourses of further education, which aim to upgrade the employability of low-skilled and marginalised sectors of the population. The article provides an overview of shifts in educational policy and practices that align Irish further education with what has occurred in the UK and elsewhere through processes of professionalisation and performativity. Analysis of the potential impact on notions of professional identity in the sector helps to articulate the principles, pedagogies and philosophies that will be vital when contesting the performance cultures of New Managerialism that seem likely to ensue. We explore the implications in terms of the policy discourses, organisational structure and professional practices of further education. We contend that changes in these areas have profound impacts on the learning and knowledge base of further education, constraining its social justice and transformative capacity for the learners at the heart of further education.     

Big Math for Little Kids: The Effectiveness of a Preschool and Kindergarten Mathematics Curriculum

Research Findings: Big Math for Little Kids (BMLK) is a mathematics curriculum developed for use with 4- and 5-year-old children. To investigate the BMLK curriculum's effect on children's mathematics knowledge, this cluster-randomized controlled trial randomly assigned child care centers to provide mathematics instruction to children, using either the BMLK mathematics curriculum or the centers’ business-as-usual curriculum, over a 2-year period when children were in prekindergarten and kindergarten. Participants in the study were 762 children and their teachers at 16 publicly subsidized child care centers. The study assessed children's mathematics knowledge using the Early Childhood Longitudinal Study, Birth Cohort (ECLS-B), Direct Mathematics Assessment, a measure of young children's mathematics knowledge that is not aligned with the curriculum. The ECLS-B scores of children in the BMLK group increased significantly more than did those of children in the comparison group. The study also included exploratory analyses to examine whether children in the BMLK group demonstrated evidence of improved mathematical language. Practice or Policy: These results indicate that the BMLK curriculum, which is designed to help teachers use play-based, developmentally appropriate mathematics instruction, has a positive impact on young children's mathematics knowledge as measured by a general mathematics assessment that is not aligned with the curriculum.