Recent Experiences of User Education at the Technical University of Budapest

Teaching the students how to search the special literature has been a traditional service of the Central Library of the TUB since 1958. The education is carried out by engineers working on the information department of the Library. The curriculum, the evaluation, the place in the schedule and the duration of the subject depend on the main subject of the given faculty. However, everybody gets the basic knowledge about the use of the library and abstract as well as about the UDC, The effectiveness of the user education is influenced by the motivation of the students, too. That is why since we show in the on-line information retrieval, their interest has been increasing.     

Application of the Total Quality Management Approach Principles and the ISO 9000 Standards in Engineering Education

The first part of this article deals with the applicability of the total quality management (TQM) definition, the method's principles and the underlying strategy for educational systems. Also discussed are continual improvement methodology, updating of teachers and other personnel members and treatment of the student and industry as customers, as well as other aspects. The second part of the article describes several tools and methods for the implementation of TQM and its suitability for a variety of school activities. The third and final parts of the article present a TQM course outline, combining lectures, discussions, suggested reading, a case study and a final project.