ADONIS—latest developments and its role in the changing publisher/library relationship

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Beyond online: primary research as a value-added service

Information specialists should provide a value-added service by supplementing their online searches with primary research. Primary research results in more up-to-date information from a broader spectrum of sources. The requester benefits from primary research by receiving a cost-effective and more comprehensive information package. The information professional benefits by acquiring a more in-depth knowledge of the subject, increasing awareness of important projects within the organization, and achieving recognition as a key information analyst.     

Hospital and corporate information services: introducing a new column

Successful hospital and corporate libraries offer customized resources and services to meet the needs of their dynamic organizations. Concepts such as customer-driven, service-oriented and value-added are central to these libraries. Serving decision makers and integrating the library into the decision-making process of the organization is critical. Future articles in this new column will further explore the underlying philosophies and the specialized resources and services that characterize these libraries.     

Copyright: where are we now?

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Journals as a support to health management in Europe: an initial approach to a ‘core list’

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Review of criteria used to measure library effectiveness

This article reports the results of a survey of literature on measures of library effectiveness. This survey led to the formulation of six criterion concepts (accessibility, cost, user satisfaction, response time, cost/benefit ratio, and use). The advantages and disadvantages of each method of measurement are discussed. Several points which became clear during the analysis are discussed. First, there is a relative lack of concern with the rationale behind the evaluation process, although the results invariably lead to a confused interpretation when there is no clear understanding of the purpose of an evaluation. Second, the total library system is rarely considered; instead, each evaluation criterion is taken in isolation rather than as part of the whole. Third, the library's preservation function has not been considered at all.