Managing Time in a Software Factory: Temporal and Spatial Organization of IS Development Activities

This article reports an ethnographic study that investigates the ways in which time was experienced and managed in an information systems (IS) development project. The study is based on 6 months of intensive overt participant observation of the development of Executive Information Systems in a large multinational company. Drawing on time geography, this article discusses a social perspective of time and social dynamics of time management in IS development project teams and outlines its implications for formal approaches to time management.     

Performance Technology Skills in Business: Implications for Preparation Originally published in 1995, PIQ 8.4

What to teach Performance Technologists should be derived out of an analysis of desired performance. Despite a general agreement on the definition of Performance Technology, desired performance currently varies in business and consulting organizations. This paper reports the results of a survey of 23 organizations regarding current performance of Performance Technologists and current preparation of people for the role. It suggests a three-stage model for preparing Performance Technologists.