Information retrieval in the workplace: A comparison of professional search practices

Legal researchers, recruitment professionals, healthcare information professionals, and patent analysts all undertake work tasks where search forms a core part of their duties. In these instances, the search task is often complex and time-consuming and requires specialist expertise to identify relevant documents and insights within large domain-specific repositories and collections. Several studies have been made investigating the search practices of professionals such as these, but few have attempted to directly compare their professional practices and so it remains unclear to what extent insights and approaches from one domain can be applied to another. In this paper we describe the results of a survey of a purposive sample of 108 legal researchers, 64 recruitment professionals and 107 healthcare information professionals. Their responses are compared with results from a previous survey of 81 patent analysts. The survey investigated their search practices and preferences, the types of functionality they value, and their requirements for future information retrieval systems. The results reveal that these professions share many fundamental needs and face similar challenges. In particular a continuing preference to formulate queries as Boolean expressions, the need to manage, organise and re-use search strategies and results and an ambivalence toward the use of relevance ranking. The results stress the importance of recall and coverage for the healthcare and patent professionals, while precision and recency were more important to the legal and recruitment professionals. The results also highlight the need to ensure that search systems give confidence to the professional searcher and so trust, explainability and accountability remains a significant challenge when developing such systems. The findings suggest that translational research between the different areas could benefit professionals across domains.     

Tim Henman,British tennis and the social construction of English identity in the 1990s and 2000s

Tim Henman was inarguably the best English player, and the most popular and socially significant British player, since Fred Perry. Throughout his career, media constructions of him fluctuated from being heralded as a potential Wimbledon champion, to a weak, underachieving perennial loser. Throughout his career, and despite the constant transition of dominant narratives, Henman’s quintessential ‘Englishness’ remained a key component, expressed through his image, appearance, ostensible personality/character and playing style. His ‘Englishness’ was especially apparent against the backdrop of the Wimbledon Championships, which used Henman’s success in its marketing of ‘tennis in an English garden’. This paper assesses the shifting meanings behind, and values of, Henman’s sustained image, and examines how changes in the narratives of Henman as a player reflected broader shifts in English identity. It is argued that Henman played a significant role in how Englishness was constructed, both in Britain and abroad, during the 1990s and 2000s.     

The Resources and Strategies Boys Use to Establish Status in a Junior School without Competitive Sport

The data in this paper comes from an ethnographically based study of Year 6 (10-11-year-old) boys in an English junior school. It investigates the resources and strategies used and created by the boys to classify themselves, and to construct and perform their masculinity in a tightly regulated school where competitive sport (including playground football) is prohibited for the majority of the school year. The paper considers the relationship between the formal school culture and informal pupil culture, and, in particular, the options open, limited and closed to the boys to construct their masculinities and establish status/prestige within their immediate peer group. One option open was being able to work hard in class without peer reprovement, but despite the limitation of competitive games/sport, the most favoured form of masculine status was still exemplified by embodied forms of athleticism and physicality. The paper also explores another way of gaining status, which was by a form of verbal abuse known as 'cussing': this was a pervasive and prevalent part of school life, and is viewed as another form of competitive, stylised performance.     

巨人的衰落

10年前,几乎所有人都相信网球的未来将被会大力发球的巨人主宰,但现在卡洛维奇和埃斯纳都还是二流选手,这当中到底发生了什么?有人开玩笑说:男子网球有三条铁律。第一,所有时代的伟大选手都有一手漂亮的单反,第二,他们都有一个贤内助(米尔卡?但布里吉特也算吗?),第三,他们都有炮弹发球。这里面听起来比较靠谱的仅仅是发球,作为全世界最好的选手和全世界最高的选手费德勒和卡洛维奇,我们可以拿他们的二十项技术指标做比较,卡洛维奇只有一项技术指标可以超过费德勒,那就是发球,这就使得卡洛维奇有机会在任何时候和费德勒较量一番,这就像拳击手有致命的重拳,网球选手有发球,就有了机会。