Electronic Performance Support Technology: Defining the Domain

Electronic performance support is an expanding area within the field of performance technology. This article reviews and classifies the literature, both conceptual and case-based, in order to assess settings for use, initiating factors for development, and general features of the various systems. Identification of each article reviewed is presented in a matrix of categories that can be used to point those interested in specific aspects of this complex topic to the most pertinent information for their own needs. A general summary of findings follows.     

Analytical Models for Minority Representation in Academic Departments

We present mathematical models for the evolution over time of the proportion of minorities in an academic department or similarly selected group of constant size. Using the models, we analyze both the steady-state and time-dependent behavior of the proportion of minorities, and also obtain a means of evaluating the effectiveness of a department's hiring history. We derive a number of surprising results with importance to institutional hiring policy and affirmative action; and we also present methods, suggested by the model and its behavior, to improve departmental hiring practices.