Quality reference service: A preliminary case study

A general reference department achieved a high score on the Wisconsin-Ohio Reference Evaluation Program. Intensive use of electronic resources, a good reference collection, good architecture, administrative support, and, most importantly, adequate time provided by the consultation model contributed, in this case, to high-quality service.     

Bridging the Information Literacy Gap with Clickers

A Class Performance System (CPS) is applied as an assessment tool to assist in determining the level of information literacy knowledge already possessed by adult students enrolled in a graduate Educational Leadership and Technology program. The CPS data collected reveals that students possess varying degrees of technology expertise and information literacy skills. Study results suggest that clickers facilitate differentiated information literacy pedagogy and increase engagement for graduate students.     

作为政策工具的大学排行榜

公共信息机制包括大学排行及类似的一些分类工具,一般是运用从高校或公共部门获取的客观或主观数据并向有关竞争对手的比较单位赋值进行质量测量而构建起来的,这种机制正日益成为衡量和比较第三级教育机构绩效所依赖的方式。探讨其作用和效果,通过对被用于公共绩效责任目的的各类排名方法进行分类,从政治经济学的角度对排名现象进行分析发现,虽然各种排名做法有各自的优点和缺点,但加强第三级教育机构绩效责任,对指导国家教育政策制定和高校发展实践具有重要意义。     

Women & Gender in Central and Eastern Europe,Russia, and Eurasia: A Comprehensive Bibliography. 2 vols

ABSTRACT

This article describes how The Search Engine for Online Historical Directories provides enhanced access for genealogical researchers to valuable family information contained in difficult-to-browse directories that have been made available online by institutions that have not provided sophisticated search tools.     

HF RFID versus UHF RFID — Technology for Library Service Transformation at City University of Hong Kong

Since libraries first used RFID systems in the late 1990's, more and more libraries have identified the advantages of the technology. With advances in HF and UHF RFID, both alternatives are now viable in library applications. While some librarians are still skeptical towards UHF RFID as unproven in the library arena, the City University of Hong Kong implemented two pilot tests of the technologies. The Library formulated a set of criteria to evaluate UHF RFID against HF RFID as a possible library service transformation tool. This is to ensure that the selection of UHF or HF RFID is a rational one that is based on objective observation and analysis. The article provides background on the service transformation needs at the Library of the City University of Hong Kong. It reviews the use of HF RFID in the library arena and presents the latest development of UHF RFID. Results of the two pilot tests and how the University Library evaluated the two technologies are covered.