Exploring employee engagement through communication

Employee engagement has been shown to be related to higher organizational productivity and profitability, among other favorable outcomes; however, there is disagreement in the literature regarding the definition of employee engagement and how employees enact their engagement. The current study explored how employees of a cooperative communicatively displayed their own engagement to others inside and outside of the organization. Fifteen semi-structured interviews with employees were conducted and analyzed using thematic analysis. Results showed that employees displayed their engagement to others through external displays, which contradicts past research done on employee engagement. The study also revealed that social exchanges occurred between the organization and the employees. The ways in which employees communicated their engagement was a direct response to the exchanges occurring between these multiple stakeholders.     

Team Shared Cognitive Constructs: A Meta‐Analysis Exploring the Effects of Shared Cognitive Constructs on Team Performance

Sharing similar cognitive structures among team members is one key element for the collective to solve problems and work more efficiently (DeChurch & Mesmer‐Magnus, 2010). Research has shown that team cognition is positively associated with team performance in both organizational and educational settings. Team shared cognition constructs are relatively new constructs and have been identified in the literature as team mental models, shared mental models, information sharing, transactive memory systems, cognitive congruence, and group learning. Cannon‐Bowers and Salas (2001) called for better measures of shared cognition to be developed, partially through the integration of shared cognition measures across disciplines. The purpose of this meta‐analysis is to look at these six team cognition constructs in an effort to help identify which measure, if any, results in predicting team performance best. Results indicated that information sharing was statistically significant compared to team mental memory and group learning, and marginally significant compared to transactive memory systems. Additionally, shared mental models and cognitive congruence showed higher associations with performance compared to team mental models, group learning, and transactive memory systems.