图书馆服务质量测评的影响因素及控制研究

在图书馆服务质量测评中,指标体系与服务质量的相关度,调查对象的选取和抽样方式以及问卷设计和数据分析处理技术等问题,都有可能影响评估数据的可靠性和有效性。要使服务测评指标体系与服务质量高度相关,需从两个方面加以控制。首先,评价指标的建立和优化要符合以下原则:现实服务评估和前瞻性预测的有机结合;指标内涵的单义性和具体化;指标体系稳定性和动态优化的有机结合。此外,还要鼓励用户发表意见,作为补充的反馈优化机制。表3。参考文献9。     

国际图联关于“世界知识产权组织未来发展日内瓦宣言”的立场(2004年9月28日)

国际图联(IFLA)对《世界知识产权组织未来日内瓦宣言》表示认可和欢迎。国际图联迫切要求世界知识产权组织对于知识产权法的不平衡、信息垄断、技术保护措施、数字鸿沟加大,以及自由贸易协定等问题予以陈述和表态,并力劝其针对世界范围的知识产权问题,考虑发达国家和发展中国家的不同需要,采取全新步骤。参考文献4。     

论政府信息资源生命周期管理

政府信息资源从产生到消亡是一个完整的过程,符合生命周期思想的内涵。政府信息资源周期的4个阶段是:产生期、处理期、应用期、衰退期。构建政府信息资源生命周期管理模型,以初步构筑起政府信息资源生命周期理论体系。图1。参考文献10。     

电子政务动态信息采集模型的研究

电子政务动态信息采集模型的设计,要有高效、便利的信息采集平台,支持多种数据格式,提供丰富的检索手段,有支持数字信息的安全管理与审核机制,有开放的多元化的信息资源发布平台,提供资源整合手段。其各项功能由6个子模块提供。图1。参考文献7。     

“信息资源共享”课程的立体化建设

中山大学资讯管理系以纸本《信息资源共享》为核心内容,研制成“信息资源共享网络课程”,采用数字化网络平台进行网络教学,构建了课程的教学立体化体系,教学效果良好。图 4。参考文献7。     

政府与公共图书馆——关于图书馆制度的一种规范分析

公共图书馆是一种典型的公共产品。它的高度正外部性特征,决定了市场提供的非效率性。公共图书馆只能由政府提供,政府必须履行公共图书馆投资主体的责任。为解决公共图书馆的拥挤性和地域性问题,政府必须承担普及公共图书馆的责任,并提供投资保障。图4。参考文献9。     

Who's next? Research predicts museum leadership gap

A brief commentary from the Museum Association of New York (MANY) on the unprecedented gap posed by baby-boomer retirement. Based, in part, on MANY's white paper, “Who's Next? Questioning the Future of Museum Leadership in New York State,” this essay deals with questions of succession, leadership and general differences in New York's museum community.     

Museums and the shaping of contemporary artworks

In the museum context, curators and conservators often play a role in shaping the nature of contemporary artworks. Before, during and after the acquisition of an art object, curators and conservators engage in dialogue with the artist about how the object should be exhibited and conserved. As a part of this dialogue, the artist may express specifications for the display and conservation of the object, thereby fixing characteristics of the artwork that were previously left open. This process can make a significant difference to the visual appearance of the work, the nature of the audience's experience, and how the work should be interpreted. I present several case studies in which the nature of the artwork has been shaped by such dialogues, and discuss principles for resolving cases in which there is a conflict between instructions specified by the artist and those adopted by the museum.     

The Concept of Record in Interactive, Experiential and Dynamic Environments: the View of InterPARES*

This article presents the concept of electronic record as articulated by the first phase of the InterPARES (International research on Permanent Authentic Records in Electronic Systems) Project (1999–2001) and discusses it in light of the findings of the second phase of the Project (2002–2006). While InterPARES 1 focused on records produced and/or maintained in databases and document management systems, InterPARES 2 examined records produced and/or maintained in interactive, experiential and dynamic environments. The authors describe the characteristics of these environments and of the entities found in them in the course of case studies conducted on systems used for carrying out artistic, scientific and e-government activities, and propose the new concept of record that InterPARES 2 is eleborating, which expands on that formulated by InterPARES 1.The authors would like to thank InterPARES 2 research assistant Randy Preston for his careful editing and constructive criticisms. Some of his suggestions have been incorporated in the text of this article.