Internet Connectedness and its Social Origins: An Ecological Approach to Postaccess Digital Divides

This study examines the influence of sociocultural factors on the level of “Internet connectedness.” The Internet Connectedness Index (ICI), composed of five items, is modified and applied to measure disparities in the ways in which people use the Internet. With a dataset of 384 randomly selected telephone survey respondents, the ICI is regressed on various social indicators. The result indicates that technological environments, social environments, and the scope and intensity of Internet-related goals significantly influence individuals' Internet connectedness. This finding highlights that even after people gain access to the Internet, the ways they incorporate the Internet into their everyday lives differ, and that the differences reflect disparities in the multiple dimensions of the social context in which individuals are situated.     

Turning Silence into Speech and Action: Prison Activism and the Pedagogy of Empowered Citizenship

Based on almost 50 years of combined experience as prison activists and prison teachers, the authors offer three case studies of prison activism and pedagogy in action. The first case study, by Hartnett, details the “artistry of agency” as enacted in poetry workshops in prison and in public poetry events, thus illustrating artistic communication. The second, by Wood, examines how friendship becomes political in the epistolary communication between free and imprisoned correspondents, thus addressing interpersonal communication. The third, by McCann, addresses web-based communication as a tool for advocacy for condemned prisoner/activists on Texas’s death row, and hence political communication. Taken as a whole, the three case studies celebrate different communication strategies as avenues of enlightenment and empowerment while offering powerful arguments for abolishing the prison–industrial complex.     

Governance through Philitainment: Playing the Benevolent Subject

This article analyzes Free Rice within the context of “the rise of the ludic sublime,” where video games are hailed as the solution to highly sophisticated political problems. As part of what we call practices of “philitainment,” Free Rice, we argue, functions within the political domain of what Jodi Dean has termed “communicative capitalism” and therefore both captures resistance and actually solidifies global capitalism. Ultimately, this case study of Free Rice reveals ways in which practices of philitainment signal the proliferation of a convergence between the technological sublime and neoliberal politics through which the disinvestment of the state from social problems is legitimized and reproduced through a reconfiguration of citizenship in terms of techno-consumerism.     

Drivers and barriers affecting usage of e-Customs — A global survey with customs administrations using multivariate analysis techniques

The adoption of e-Customs platforms to simultaneously ensure regulatory compliance and to facilitate trade is a major strategic issue for governments and customs administrations worldwide. It ensures a more cost-efficient usage of resources while preserving a smooth flow of goods across international borders. Hence, customs administrations are challenged to favor the introduction of IT systems that may enhance the ability to improve information sharing with the business sector, as well as with other governmental agencies. This is often not a straightforward process. As many experts point out, e-Government development projects fail commonly due to the lack of thorough understanding of administration requirements as well as barriers for implementation. Hence, the purpose of this study is to understand what factors enable or hinder the exploitation of e-Customs platforms. By means of a Systematic Literature Review (SLR), a theoretical framework is developed to identify drivers and barriers for usage of e-Government/e-Customs platforms. Thereby, a survey instrument was developed and data was collected in occasion of a World Customs Organization (WCO) Annual Council meeting, which was joined by around 400 customs delegates and officers from 178 WCO member administrations. A total of 94 questionnaires have been collected and analyzed, which gives an approximate response rate of 23% (46% considering only the 178 member administrations). The analysis of data has been performed by a combination of multivariate techniques and ANOVA. Results show that factors like cost-savings and ease of use significantly influence the usage of e-Customs platforms. On the contrary, cost-efficiency and usefulness of e-Customs platforms have no significant impacts. From the perspective of barriers preventing adoption, this paper identifies two main factors: 1) technical constraints and costs and 2) quality and trust. Both these factors significantly influence adoption of information sharing, in the context of business-customs communication.     

Measuring user satisfaction from e-Government services: Lessons from Jordan

User satisfaction is a crucial factor for continual usage of e-Government services and for the success or failure of e-Government projects. The main challenge for Jordanians is what are the key determinants of their satisfaction? This paper aims to identify the key factors that determine Jordanians' e-Satisfaction with Jordan's e-Government services portal. Based on an extensive review of relevant literature, five hypotheses are formulated and five factors are identified (i.e., security and privacy, trust, accessibility, awareness of public services, and quality of public services) that may affect the Jordanians' level of satisfaction towards using the Jordan e-Government portal (www.jordan.gov.jo). Survey data from 400 employees in four universities in the northern region of Jordan were collected and used to test the proposed hypotheses. Based on multiple linear regression and factor analyses, our empirical analysis demonstrates several key findings. These findings indicate the usefulness and importance to unveil the key drivers of e-Satisfaction so as to provide feedback in a set of recommendations that will enable creating e-Government portals which are compatible with citizens' needs, desires, and expectations. They also provide insights for both practitioners and governmental policy-makers to enhance e-Government portals via accounting diverse factors of technical, behavioral, managerial, and motivational aspects. Finally, implications and recommendations of these findings were discussed.     

User centric cloud service model in public sectors: Policy implications of cloud services

This study examines the acceptance of cloud computing services in government agencies by focusing on the key characteristics that affect behavioral intent. The study expanded upon the technology acceptance model by incorporating contextual factors such as availability, access, security, and reliability. The research model was empirically verified by investigating the perception of users working in public institutions. Modeling results showed that user intentions and behaviors were largely influenced by the perceived features of cloud services. Also these features were found to be the significant antecedents of cloud computing usefulness and ease of use. The findings should guide governments' promotion of cloud public services to increase user awareness by enhancing usability and appeal and ensuring security.     

The function of mundane ritualizing in adult friendship and marriage

Rituals serve important functions in both friendships and married relationships. This study served, to investigate the categorical structures of rituals in both of these relationship types. In married relationships, seven categories of ritual functions emerged including: Relational Masonry, Relational Maintenance, Life Management, Fun/Enjoyment, Togetherness, Talk‐Time, and Anti‐Ritual. In friendships, seven categories of ritual functions also emerged including: Personal & Relational Stimulation, Personal Improvement, Relational‐Affirmation, Support, Self‐Affirmation, Escape, and Anti‐Ritual.     

The relationship between listening styles and conversational sensitivity

This study examines the relationship between the listening styles people tend to employ habitually and related levels of conversational sensitivity. Conversational sensitivity deals with the extent to which people enjoy listening in social interaction, can identify hidden meaning in conversations, and generally are highly aware of implicit messages that may be gained from conversations. One way in which conversational sensitivity might be apparent is in the listening styles which people rely on habitually. Conversationally sensitive receivers may favor one or two listening styles over others. The results indicate a positive relationship between the People listening style and conversational sensitivity, as well as weaker positive relationships between the Content and Action styles and sensitivity. Conversationally sensitive people are most likely to employ the People listening style. The results illustrate the conversational advantages of employing a People listening style.     

The Theory of Planned Behavior and College Students' Willingness to Talk about Smoking-Related Behaviors

More than 60% of college students admit to trying smoking (Rigotti, Lee, & Wechsler, 2000 Rigotti , N. , Lee , J. E. , & Wechsler , H. ( 2000 ). U.S. college students' use of tobacco products: Results of a national survey . Journal of the American Medical Association , 284 , 699 – 706 .[Crossref], [PubMed], [Web of Science ®] , [Google Scholar]). To reduce this number, researchers have attempted to determine factors influencing smoking behaviors. However, studies about communicative acts related to smoking intentions and behaviors, which may be factors, are lacking. Guided by the Theory of Planned Behavior, this study hypothesized that attitudes, subjective norms, and perceived behavioral control regarding communicating about smoking would be positively associated with behavioral intentions to engage in such communication. It was found that students' attitudes toward communicating about smoking were positively associated with behavioral intention, but perceived behavioral control and subjective norms concerning smoking-related communication behaviors were not associated with behavioral intention.