CC-Qual: A holistic scale to assess customer perceptions of service quality of collaborative consumption services

The paper defines and validates a scale—CC-Qual—to assess the quality of services provided through a Collaborative Consumption (CC) model.The authors have borrowed a set of items arranged in eight dimensions from the literature on CC. A panel of selected practitioners (seven CEOs of CC companies) assisted in the design of the questionnaire, which was launched in June 2018. A sample of 127 questionnaires was used for exploratory factor analysis. A second sample of 301 users was used for confirmatory analysis using EQS 6.4 software.A scale of 21 items gathered under five dimensions is proposed. Accordingly, the perceived quality in CC is composed of five dimensions: three of them related to the interaction with the platform (“site organization”, “platform responsiveness and agility” and “legal protection and trustworthiness”), another related to the perceived quality of the peer service supplier (“peer service provider”) and the last one to assess the encounters with other consumers and with the person who provides the service (“social interaction”).This study provides a useful measure for the assessment of the perceived quality of CC services, regardless of the activity sector. This instrument might assist managers for both assessing and benchmarking. The instrument also provides independent and reliable information for customers.     

交通可达性反贫困作用的空间分异分析——以福建省为例

交通基础设施与区域贫困之间的空间关系研究是实施乡村振兴战略的基础。以福建省为例,利用加权平均旅行时间表征县域水平交通可达性,通过生计五边形法计算县域水平多维贫困指数,在此基础上,运用地理加权回归对县域交通可达性与多维贫困之间关系的空间分异特征进行探讨。结果表明：①福建省县域交通可达性从沿海到山区呈现出“分层结构、南北两级分化”的特征,总体上可达性水平不高;②各县域单维贫困水平差异大,多维贫困表现出较强的地域特征,贫困县域主要分布在闽东部与北部地区;③交通可达性与多维贫困之间既存在协同促进的关系,也存在权衡制约的关系,即交通基础建设对反贫困的作用存在空间分异特征,其中43个县域呈现交通可达性越高,反贫困作用越明显的特征;而15个县域呈现交通可达性越高,反贫困作用越弱的特征,且这些县域主要集中分布在闽北部与西部地区。本文可为提出科学的、差异化的乡村振兴战略提供科学依据,如对于存在权衡制约关系的县域,仅仅依靠交通扶贫战略无法达到预期效果,可结合单维贫困的识别实施精准扶贫。     

Toward a moral economy of money? Money as a creature of democracy

ABSTRACT

This paper proposes a novel approach for understanding money users’ relation to monetary governance institutions. It first describes the stakes involved in monetary governance from a neo-chartalist/MMT perspective. In a second step, it discusses existing contributions on the relation between money issuer and money users, highlighting the literatures on central bank legitimacy and the social construction of money. It argues that neither allows for an analysis of the relation between monetary institutions and money users that takes the latter’s knowledge seriously. It then argues that the concept of moral economy can enrich scholarly analysis. Moral economies of money are defined as collective practices in which money users articulate demands as part of an understanding of money as a public good. Finally, the paper deploys the moral economy of money perspective to reconstruct the changing relation between institutions of monetary governance and money users since the Great Depression in the U.S. It shows how New Dealers silenced a moral economy of money, discusses fragmented moral economies after World War II, and the partial reemergence of such moral economies after the Great Financial Crisis. The paper concludes by discussing political implications and suggestions for further research.     

我国体育用品制造业转型升级与服务业发展的关系研究

采用中国大陆东部、中西和西部三大经济区2008—2015年的面板数据，运用Johanson面板协整关系检验、Granger因果关系检验与面板数据误差修正模型，实证检验了我国体育用品制造业升级与服务业发展之间的因果关系。研究结果表明：不管是东部经济发达地区，还是中西部经济落后地区，体育用品制造业升级和服务业发展之间的协同互动关系均未建立起来，三大经济区体育用品制造业升级与服务业发展之间仅存在单向的因果关系。在东西部经济区，体育用品制造业升级是服务业发展的长期原因，但在中部经济区，服务业发展则是体育用品制造业升级的长期原因。从整体来看，虽然中国是一个体育用品制造和出口大国，但由于缺乏核心技术，产品全球竞争力较弱，国际话语权仍非常有限，与国内服务业发展相比，三大经济区体育用品制造业发展还处于相对较低的水平。最后，从互补性视角提出我国体育用品制造业与服务业发展的战略举措。     

Protective behavior in ride-sharing through the lens of protection motivation theory and usage situation theory

The frequent occurrence of security incidents in ride-sharing is a challenge for the survival of IT-enabled ride-sharing platforms. Passengers’ protective behavior is an effective means to alleviate this issue, with benefits to both the passengers and the platforms. This study explores the mechanisms of passengers’ protective behavior in the ride-sharing context by combining protection motivation theory (PMT) and usage situation theory. We test our hypotheses using data (n = 346) collected from a field survey based on a real scenario. The findings reveal that PMT and usage situation theory work well to explain passengers’ protective behavior during ride-sharing. This study explains the motivation behind passengers’ protective behavior in the ride-sharing context, extends the contents of PMT by exploring its antecedents, and extends the contents of usage situation theory by introducing a new dimension. Our findings can help ride-sharing platforms take appropriate strategies to improve passengers’ protective behavior.     

基于法治的自治——后脱钩时代全国单项体育协会改革的思考

后脱钩时代，全国单项体育协会坚持依法自治不仅是"依法治体"的基本要求，而且也是脱钩改革有效落实的基本保证。针对全国单项体育协会存在的自治权性质界定不统一、非营利性属性规定不明确、体育行政权力异化、内部法人治理机制不健全的法治困境，从实体和程序上两方面来保障实现全国单项体育协会自治的法治化，以便真正实现单项协会的实体化，具体提出了单项协会自治主体性质的明确、相关法律规定的完善、非营利性标准的明晰界定等措施。     

Business continuity of business models: Evaluating the resilience of business models for contingencies

Company business models are vulnerable to various contingencies in the business environment that may unexpectedly render their business logic ineffective. In particular, technological advancements, such as the Internet of things, big data, sharing economy and crowdsourcing, have enabled new forms of business models that can effectively and abruptly make traditional business models obsolete. By disrupting or even diminishing companies’ revenue streams, environmental contingencies may present a significant threat to business continuity (BC). Evaluating the resilience of business models against these contingencies should therefore be a core area of BC. However, existing BC approaches tend to focus on the continuity of the resources and processes through which a particular business model is accomplished in practice but omit the business model itself. We argue that in order for BC approaches to become holistic and strategic, business models need to become a part of the BC considerations, entailing an expansion of the scope of BC from value preservation to value creation. We propose an approach of Strategic Business Continuity Management, which consists of two parts: (1) sustaining the continuity of the company business model (value preservation) and (2) evaluating and modifying the business model (value creation). We illustrate conceptually the value creation part with an example drawn from the sharing economy.     

我国体育产业发展与国民经济增长关系的实证研究

运用文献资料、数理统计、VAR模型等方法，基于2005-2015年国民经济与体育产业发展统计指标数据，通过协整检验、向量误差模型、格兰杰因果检验、脉冲响应函数与方差分解等，对我国体育产业发展与国民经济增长之间的关系进行实证分析。研究结果为：（1）协整检验与向量误差模型分析显示，体育产业增加值与国民经济发展之间存在正相关长期协整关系，这种均衡关系具有反向修正机制，当均衡关系发生波动时，当期以-1.744 073倍的力度对前一期偏离状态进行调整，将其拉回到长期均衡状态；（2）格兰杰因果检验显示，体育产业发展是国民经济增长的Granger原因，但国民经济增长不是体育产业发展的Granger原因；（3）脉冲响应函数显示，国民经济波动对其自身发展与体育产业发展均产生负效应，体育产业对于自身冲击的脉冲响应呈正相关趋势，并且能够迅速促进国民经济发展。（4）方差分解显示，国民经济在其自身发展与体育产业发展中的作用呈逐渐增大之势，体育产业的影响则呈逐渐减小之势。最后，提出了"识别均衡关系：促进国民经济与体育产业互惠共生发展"、"衡量脉冲响应：降低国民经济与体育产业均衡发展负效应"、"重视方差分解：权衡国民经济与体育产业影响因素相对性"、"完善政策法规：优化国民经济与体育产业均衡发展制度环境"等促进国民经济与体育产业均衡发展的现实路径。     

数字经济时代的知识管理:挑战与趋势

[目的/意义]研究数字经济时代，知识作为关键战略资源和核心资产，对理论和实践提出的新挑战。[方法/过程]采用文献资料调研法和理论分析法，基于网络实体系统（CPS）对数字经济时代知识管理的挑战和趋势进行分析阐述。[结果/结论]数字经济时代，知识管理在对象上对数据的获取和整合要求更高，在增值体系上对数据到信息再到知识的精度、实时性和准确性要求更高，异构整合和数据挖掘成为知识管理的关键，人机交互和人工智作为关键技术将发挥关键作用，在知识管理的目标上，数据驱动的价值创造成为核心。未来知识管理的发展将在战略上向实时动态精准决策演化，在架构上转向全域知识管理，在组织上通过无障碍知识流打造高效创新型组织，在内容上系统整合碎片化知识，在方法上重视基于人机交互的隐性知识转化，在技术上打造基于平台的知识图谱。     

法治视角下我国运动员参赛资格管理的改革与创新

文章运用文献资料法对我国运动员参赛资格存在的典型问题及特点、运动员参赛资格改革的困境进行了分析,在此基础上借鉴权利保障、公平竞争、程序正义原则,提出了我国运动员参赛资格管理改革的几点建议。研究认为:我国运动员参赛资格存在的典型问题为,尖子运动员无法获得参赛资格、运动员的竞争优势被蓄意改变、运动员参赛行为遭受人为干扰;其特点主要表现为,问题主要集中发生在我国的传统优势项目,运动员处于弱势被支配地位,运动员较难争取应得权益。改革的困境主要在于,管理机构设置方面,选拔主体与审批主体同构,权力缺乏制约;管理理念方面,国家利益或集体利益高于一切,个人利益有时成为牺牲品;管理流程方面,自由裁量空间大,选拔程序尚待规范;管理手段方面,监督和约束手段相对单一,管理亟需优化。研究建议:逐步做实项目协会和奥委会,体育行政部门负责监督、审计和政治审查;严禁参赛资格的利益交换,以法治代人治,保障运动员的合理权益;建构规范的管理流程,明晰选拔标准、程序及选拔主体权限,提升管理效能;完善内部救济机制,司法适度介入,提升运动员参赛资格的权利保障和救济水平。